John Manoharan

Senior Manager, Quality Assurance
Based in , , India

Professional Overview

John Manoharan is an experienced quality assurance professional with over 20 years of expertise in managing and optimizing software testing and quality control processes. In his current role as Senior Manager QA at Diebold Nixdorf, he leads a team of QA specialists and engineers to ensure the delivery of high-quality, innovative financial technology solutions.

Experience Summary

Current Role

As Senior Manager QA at Diebold Nixdorf, John is responsible for overseeing all aspects of the quality assurance function for the company's suite of self-service banking and retail technology products. He manages a team of 25 QA professionals and collaborates closely with cross-functional stakeholders to implement robust testing strategies and quality control measures. Under his leadership, the QA team has achieved a 20% reduction in production defects and a 35% improvement in testing efficiency over the past 3 years.

Career Progression

Prior to joining Diebold Nixdorf, John served as Senior QA Manager at Quark Systems Pvt Ltd for over a decade. In this role, he spearheaded the development and implementation of the company's quality assurance framework, which led to a 40% decrease in software defects and a 25% improvement in customer satisfaction. John's strong technical expertise, coupled with his ability to drive process improvements and lead high-performing teams, has been instrumental in his career progression.

Academic Background

John holds a Bachelor of Engineering degree in Computer Science from the University of Madras. He has also completed several professional certifications, including ISTQB Certified Tester Advanced Level and PMP.

Areas of Expertise

• Software quality assurance and testing

• Agile and DevOps methodologies

• Test automation and performance testing

• Defect management and root cause analysis

• Quality control metrics and reporting

• Cross-functional team leadership and stakeholder management

Professional Impact

Under John's leadership, the QA team at Diebold Nixdorf has consistently delivered high-quality financial technology solutions that have contributed to the company's market share and customer satisfaction. He has played a pivotal role in optimizing testing processes, implementing innovative quality control measures, and nurturing a culture of continuous improvement within the organization.

Conclusion

With his extensive experience, strong technical expertise, and proven track record of driving quality and process improvements, John Manoharan is a well-respected quality assurance leader in the financial technology industry. His commitment to excellence and ability to build and lead high-performing teams make him a valuable asset to Diebold Nixdorf as they continue to innovate and deliver cutting-edge solutions to their global client base.