John Moroney

VP Global Education & Customer Experience

Professional Overview
John Moroney is an accomplished global executive with over 30 years of experience in the beauty and personal care industry. He specializes in leading impactful education and customer experience initiatives that drive business growth and brand loyalty. Moroney's expertise spans creative direction, marketing, and strategic planning, with a proven track record of success at leading companies in the salon, retail, and professional care sectors.

Experience Summary

Current Role
As the VP of Global Education & Customer Experience at Beautynova Americas, Moroney is responsible for developing and executing comprehensive training programs that empower sales teams and enhance the customer journey. He collaborates closely with cross-functional leaders to ensure seamless brand experiences and optimize global customer engagement.

Career Progression
Prior to his current role, Moroney served as the VP of Global Education & Customer Experience at Olaplex Inc., where he played a pivotal role in expanding the brand's global footprint and strengthening its education and support infrastructure. Before that, he held senior leadership positions at Kao Salon Division - Global, including VP of Creative and Communication/Global Creative Director and VP of Education & Creative Director. Moroney's earlier career includes positions at Procter & Gamble, DermaNew, Sebastian International, and Aveda, where he consistently demonstrated his ability to drive innovation, foster talent, and deliver impactful results.

Academic Background
Moroney holds a Bachelor of Fine Arts degree from the University of California, Los Angeles, with a focus on graphic design and visual communication.

Areas of Expertise

• Global education strategy and program development

• Customer experience design and optimization

• Creative direction and brand storytelling

• Marketing and communications strategy

• Talent management and team building

• Strategic planning and business transformation

Professional Impact
During his tenure at Olaplex, Moroney spearheaded the development of a comprehensive global education framework that significantly enhanced the brand's training capabilities and customer support. This initiative contributed to Olaplex's rapid growth and market expansion, solidifying its position as a leader in the professional hair care industry.

Conclusion
With his extensive experience, strategic vision, and demonstrated success in driving transformative change, John Moroney is a valuable asset to Beautynova Americas. In his current role, he is poised to further elevate the company's global education and customer experience offerings, contributing to its continued growth and industry leadership.