Professional Overview
John Sage is the Director of IT and Sales Operations at OnCall LLC, a leading technology services provider. With over 20 years of industry experience, he is a seasoned IT and operations leader skilled in driving digital transformation, improving efficiency, and optimizing sales processes.
Experience Summary
Current Role
As the Director of IT and Sales Operations at OnCall LLC, John is responsible for overseeing the organization's technology infrastructure, implementing innovative solutions, and streamlining sales and operational workflows. Under his leadership, the IT and sales teams have achieved significant improvements in system performance, data security, and customer satisfaction.
Career Progression
Prior to his current role, John served as the Principal at Pharma IT On Demand, LLC, where he successfully guided the company's digital strategy and consultancy services. He has also held the position of Director of Information Technology at OnCall LLC, where he spearheaded the implementation of cutting-edge technologies and business process optimizations.
Earlier in his career, John worked as an IT Project Leader at AstraZeneca, where he demonstrated his ability to lead cross-functional teams and deliver complex technology initiatives on time and within budget.
Academic Background
John holds a Bachelor of Science degree in Computer Science from the University of Massachusetts, Boston, where he graduated with honors.
Areas of Expertise
- IT infrastructure management and cloud migration
- Sales operations optimization and process automation
- Data analytics and business intelligence
- Cybersecurity and risk mitigation
- Cross-functional team leadership and project management
Professional Impact
During his tenure at OnCall LLC, John has led the implementation of a robust enterprise resource planning (ERP) system, resulting in a 25% increase in operational efficiency and a 15% reduction in IT support costs. He has also spearheaded the development of a custom sales analytics dashboard, enabling the sales team to make data-driven decisions and improve customer retention by 18%.
John's industry contributions include speaking engagements at regional IT and sales conferences, where he shares his insights on the intersection of technology and business operations.
Conclusion
With his extensive experience in IT, sales operations, and digital transformation, John Sage is a valuable asset to OnCall LLC. Driven by his passion for leveraging technology to drive business success, he continues to play a pivotal role in shaping the company's strategic direction and delivering exceptional results for its clients.
