John Stephenson

VP, Sales & Services

Professional Overview
John Stephenson is an accomplished sales and services executive with over 15 years of experience driving growth and operational excellence. As the VP of Sales & Services at Kalles Group, he is responsible for leading the company's global sales and service delivery teams, with a focus on driving revenue, enhancing customer experience, and optimizing operational efficiency.

Experience Summary

Current Role
At Kalles Group, John oversees a team of 50+ sales and service professionals, responsible for generating over $150 million in annual revenue. In this role, he has implemented data-driven strategies to improve sales effectiveness, streamline service delivery, and enhance customer satisfaction - resulting in a 20% increase in customer retention and a 15% boost in average contract value.

Career Progression
Prior to joining Kalles Group, John held leadership positions at Amperity and Apptio, where he was instrumental in scaling their services organizations and driving significant revenue growth. As Director of Services at Amperity, he played a key role in the company's successful market expansion, while at Apptio, he led the integration of the services function following a major acquisition. Earlier in his career, John gained experience as a Financial Analyst at Regions Bank and as a Consultant at Morrell International.

Academic Background
John holds a Bachelor of Science in Business Administration from the University of Washington, where he graduated with honors and was recognized for his academic excellence.

Areas of Expertise

• Sales strategy and execution

• Services operations and delivery

• Customer success and retention

• Business process optimization

• Team leadership and development

Professional Impact
Throughout his career, John has demonstrated a proven track record of driving sustainable growth, improving operational efficiency, and enhancing customer satisfaction. His strategic vision, data-driven decision making, and strong leadership have enabled the organizations he has served to achieve their ambitious goals.

Conclusion
With his extensive experience, deep industry knowledge, and proven ability to deliver results, John Stephenson is a valuable asset to Kalles Group. As the company continues to expand its market presence and enhance its customer offerings, John's expertise and strategic guidance will be instrumental in driving the organization's long-term success.