Johnnaline Tan
Payor Credentialing Specialist | Ann Arbor, Michigan, United States
Professional Overview
Johnnaline Tan is an experienced Payor Credentialing Specialist with a strong background in healthcare administration and client service. She specializes in managing the complex payor credentialing process, ensuring healthcare providers are properly credentialed and able to deliver high-quality care to patients.
Experience Summary
Current Role
As a Payor Credentialing Specialist at Ophelia, Johnnaline is responsible for navigating the intricate payor credentialing landscape, processing applications, and maintaining provider records. She collaborates closely with healthcare providers, insurance companies, and internal stakeholders to streamline the credentialing process and facilitate timely provider enrollment.
Career Progression
Johnnaline's professional journey began as a Credentialing Specialist at Centers Plan for Healthy Living, where she honed her expertise in managing the credentialing lifecycle. She then gained valuable experience as a Credentialing Specialist and Authorization Specialist at Brightpoint Health, further developing her skills in provider enrollment and claims management.
Prior to her healthcare career, Johnnaline held internship roles in social services and student support, demonstrating her versatility and passion for serving diverse communities.
Academic Background
Johnnaline holds a Bachelor's degree in Psychology from a reputable university, where she graduated with distinction, showcasing her academic excellence and commitment to continuous learning.
Areas of Expertise
- Payor credentialing and provider enrollment
- Healthcare administration and client service
- Cross-functional collaboration and stakeholder management
- Problem-solving and attention to detail
- Data analysis and reporting
Professional Impact
Johnnaline's contributions have been instrumental in ensuring healthcare providers are properly credentialed, allowing them to focus on delivering high-quality patient care. Her innovative approaches and dedication to process optimization have streamlined credentialing workflows, resulting in improved operational efficiency and enhanced provider satisfaction.
Conclusion
With her extensive experience, strong analytical skills, and unwavering commitment to excellence, Johnnaline Tan is poised to continue making a meaningful impact within the healthcare industry. Her proven track record of success and adaptability position her as a valuable asset to any organization seeking to streamline its payor credentialing processes and enhance provider engagement.