Current Role and Professional Summary
Jon Azzariti serves as the Director of Clinical Informatics at athenahealth, based in Boston, Massachusetts, a role he has held since September 2023. Prior to this, he was a Senior Clinical Informatics and Patient Safety Manager at athenahealth from June 2023 to September 2023, and before that he was a Patient Safety Senior Manager from 2018 through May 2023. His tenure at athenahealth spans more than eight years, reflecting deep institutional knowledge and domain expertise in digital health implementation.
Jon is characterized by over 15 years of clinical operations experience combined with 8 years in digital health and health IT implementation, indicating strong cross-functional expertise in both frontline clinical care and healthcare technology systems. His clinical background as a registered nurse (RN) with certification in Informatics Nursing (RN-BC) and Certified Professional in Patient Safety (CPPS) underscores his proficiency in integrating patient safety with health IT product design.
Responsibilities and Expertise at athenahealth
- Leads and advises multi-disciplinary product teams focusing on clinician experience within electronic health records (EHR).
- Evaluates product designs incorporating patient safety standards, heuristics, and regulatory compliance, including adherence to the 21st Century Cures Act.
- Develops standards and recommendations based on research and best practices surrounding health IT, particularly for behavioral health and primary care integration.
- Contributes significantly to whitepapers and industry groups, particularly in domains such as patient safety, COVID-19 related informatics, behavioral health in HIT, public health, clinician experience, and product interoperability.
- Oversees the software development lifecycle processes and assists in issue impact analysis and client/stakeholder communication.
- Formerly developed clinical content for ambulatory, hospital, and care management environments, implementing Standard Operating Procedures (SOPs) for content creation and validation.
- Has experience managing clinician teams responsible for hospital content development to meet evidence-based care standards and interoperability requirements.
Prior Experience
At Massachusetts General Hospital (MGH) (2007–2017), Jon accumulated foundational clinical and informatics expertise:
- Served as a Staff Nurse in the Surgical Intensive Care Unit (ICU) for 10 years, delivering acute patient care on a 20-bed trauma and surgical unit.
- Functioned as an Informatics Analyst supporting the Epic EHR system implementation—the largest hospital system in Massachusetts.
- Designed and led mentorship programs for approximately 100 ICU superusers in high-risk areas.
- Co-chaired the hospital’s Clinical Informatics Governance group, contributed to enterprise expert panels, and participated in workgroups focused on change management, workflow process mapping, education, policy revisions, and rapid response protocols.
Academic Credentials
- Master of Science in Medical Informatics, Brandeis University (2016–2018).
- Bachelor of Science in Registered Nursing, University of Massachusetts, Amherst (2001–2006).
- Additional academic involvement includes serving as Program Chair of Health Informatics and Adjunct Instructor at Brandeis University (2021–September 2023).
- Long-standing commitment to healthcare education and professional development, also acting as a Member of the Board of Advisors for Brandeis University’s Graduate Professional Studies since January 2020.
Certifications and Licenses
- Informatics Nursing Certification (RN-BC) by American Nurses Credentialing Center (valid through April 2028).
- Certified Professional in Patient Safety (CPPS) issued by the Institute for Healthcare Improvement (valid through December 2024).
- Active nursing license in the Commonwealth of Massachusetts.
Professional Attributes and Communication
Jon is described as a motivated director and strong communicator adept at:
- Identifying operational efficiencies and process improvements.
- Using analytical and evaluative skills to solve complex healthcare problems.
- Building and aligning high-performance, cross-functional teams.
- Advising organizational leadership on strategic initiatives and problem resolution.
- Engaging actively in healthcare technology recruitment and workforce development, as evidenced by his LinkedIn posts recruiting clinicians and informatics professionals to athenahealth.
Geographic and Network Details
- Located in Somerville, Massachusetts, within the Greater Boston area.
- Maintains an extensive professional network with over 711 LinkedIn followers and more than 500 connections, indicating influence within clinical informatics and healthcare IT circles.
This profile represents a comprehensive view of Jon Azzariti as a strategic leader within athenahealth, combining clinical expertise and informatics leadership to drive innovations in healthcare technology, patient safety, and clinician workflow optimization.
