Professional Overview
Jonathan Esconde is a seasoned Technical Support Specialist currently based in Orani, Philippines. In his current role, he leverages his technical expertise to provide top-notch support, with a key focus on the IT industry.
Experience Summary
Current Role
As a Technical Support Specialist at Cognizant since April 2022, Jonathan has been instrumental in delivering high-quality technical support. Although specific key responsibilities and achievements are not detailed, his position underscores his capability to handle complex technical issues and contribute to the efficiency of the organization's operations.
Career Progression
Jonathan's career trajectory showcases growth and versatility. Notably, he was an Information Technology Assistant at Wonder Group Philippines from March 2020 to March 2021, and prior to that, he held the position of Order Manager at Accenture from July 2015 to December 2019. These roles highlight his adaptability and ability to navigate different responsibilities within the industry.
Academic Background
Jonathan holds a degree in Information Technology with a specialization in Network Security from AMA Computer College, which he completed from 2011 to 2015. This educational background lays the foundation for his technical competencies and understanding of network security principles.
Areas of Expertise
Given his experience and education, Jonathan's areas of expertise include IT support, network security, and order management. His technical competencies are complemented by his experience in leadership and management, garnered from his previous roles.
Professional Impact
While specific projects or initiatives are not outlined, Jonathan's contributions to his previous and current organizations are significant. His ability to work in fast-paced environments and his dedication to delivering high-quality support underscore his professional impact.
Conclusion
Jonathan Esconde's professional trajectory is marked by consistent growth and a strong focus on the IT industry. Currently, his role as a Technical Support Specialist at Cognizant underscores his commitment to providing excellent technical support. With his educational background, versatile career experience, and technical competencies, Jonathan presents a valuable asset to any organization seeking a skilled and dedicated professional.