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Jonathan Moizes

Jonathan Moizes


IT Supervisor | Florianopolis, Brazil

Professional Overview


Jonathan Moizes is an experienced IT Supervisor with a strong track record of driving technological innovation and optimizing operational efficiency. With over 8 years of industry experience, he has developed a diverse skillset spanning IT support, project management, and team leadership. Recognized for his ability to streamline processes, enhance system performance, and empower cross-functional collaboration, Jonathan is a valuable asset to his current employer, Elastri Engenharia.

Experience Summary



Current Role


IT Supervisor, Elastri Engenharia (2022 - Present)
  • Oversee the implementation and maintenance of IT infrastructure, including servers, networks, and software systems

  • Lead a team of IT analysts in the delivery of high-quality technical support and strategic technology initiatives

  • Spearhead the development and execution of long-term IT strategies aligned with the company's business objectives

  • Analyze operational data to identify opportunities for process improvements, cost savings, and enhanced productivity

  • Collaborate with department heads to ensure seamless integration of technology solutions across the organization


Career Progression


IT Analyst, Elastri Engenharia (2019 - 2022)
  • Provided technical support and troubleshooting for end-users, resolving 90% of tickets within 24 hours

  • Implemented new software and hardware systems, resulting in a 25% increase in operational efficiency

  • Streamlined IT asset management procedures, leading to a 15% reduction in hardware replacement costs


IT Support Analyst, Transportes Silvio (2014 - 2019)
  • Served as the primary point of contact for end-users, ensuring prompt and effective resolution of IT-related issues

  • Played a key role in the migration of the company's servers and data infrastructure, minimizing downtime and disruption

  • Identified and addressed vulnerabilities in the network security system, enhancing the overall protection of sensitive data


Assistente Técnico de Projetos, NET Oficial (2013 - 2014)
  • Collaborated with project managers to develop and execute technology-driven initiatives

  • Provided technical expertise and support for the implementation of new software and hardware solutions


Academic Background


Bachelor of Information Technology, Federal University of Santa Catarina (2009 - 2013)
  • Graduated with a GPA of 3.8/4.0


Areas of Expertise


  • IT infrastructure management

  • IT support and troubleshooting

  • Project management and implementation

  • Cross-functional collaboration and communication

  • Operational optimization and process improvement

  • Team leadership and performance management


Professional Impact


  • Spearheaded the implementation of a cloud-based data backup and disaster recovery solution, resulting in a 99.9% uptime and a 40% reduction in data loss incidents

  • Developed and delivered comprehensive IT training programs to enhance the technical skills of 50+ employees, leading to a 20% improvement in first-call resolution rates

  • Served as a subject matter expert on IT-related topics, contributing to industry publications and speaking at local technology events


Conclusion


With a strong foundation in IT support, project management, and team leadership, Jonathan Moizes is poised to continue driving technological innovation and operational excellence as the IT Supervisor at Elastri Engenharia. His proven ability to optimize systems, empower teams, and align technology solutions with business goals make him a valuable asset to his organization and a respected leader in the industry.