Jordan Broggi

Executive Vice President, Customer Experience and Online

Professional Overview
Jordan Broggi is an experienced retail and e-commerce executive with a proven track record of driving innovation and enhancing customer experiences. As the Executive Vice President of Customer Experience and Online at The Home Depot, he oversees the company's digital transformation and ensures seamless omnichannel integration to meet the evolving needs of modern consumers.

Experience Summary

Current Role
In his current role, Broggi is responsible for leading The Home Depot's online and digital initiatives, including the development and optimization of the company's e-commerce platform, homedepot.com. He works closely with cross-functional teams to deliver a cohesive and engaging customer experience, leveraging data-driven insights to inform strategic decision-making. Under Broggi's leadership, The Home Depot has continuously enhanced its digital offerings, improving customer satisfaction and driving increased online sales.

Career Progression
Prior to his current role, Broggi served as the President of homedepot.com, where he successfully led the team in transforming the company's online presence and expanding its digital capabilities. Before that, he held the position of Senior Vice President of Finance at The Home Depot, where he played a crucial role in financial planning and analysis, supporting the company's growth and profitability. Earlier in his career, Broggi gained experience in strategy and business development at LexisNexis and as a case team leader at Bain & Company.

Academic Background
Broggi holds a Bachelor's degree in Business Administration from the University of Georgia, where he graduated with honors.

Areas of Expertise

• Omnichannel retail strategy

• E-commerce and digital transformation

• Customer experience optimization

• Financial planning and analysis

• Strategic business development

• Cross-functional team leadership

Professional Impact
During his tenure at The Home Depot, Broggi has been instrumental in driving the company's digital transformation, leading initiatives that have resulted in significant improvements in customer satisfaction and online sales growth. His strategic vision and data-driven approach have helped the company adapt to the evolving retail landscape and better serve its customer base.

Conclusion
With his extensive experience in the retail and e-commerce industries, coupled with his proven leadership abilities, Jordan Broggi is well-positioned to continue driving innovation and enhancing the customer experience at The Home Depot. His focus on digital transformation and data-driven decision-making make him a valuable asset to the organization as it navigates the rapidly changing retail environment.