Professional Summary
Professional Overview
Jordan Crase is a skilled Power BI Developer with a diverse background in data analysis, client services, and change management. Leveraging his expertise in data visualization and business intelligence, he is currently driving impactful solutions for GL Education, a leading provider of educational assessments and services.
Experience Summary
Current Role
As a Power BI Developer at GL Education, Jordan is responsible for designing and developing robust data dashboards and reporting tools that empower the organization to make data-driven decisions. He works closely with cross-functional teams to understand their data needs and translate them into customized Power BI solutions that enhance operational efficiency and strategic planning.
In addition to his Power BI development role, Jordan also serves as a Support Analyst at Morgan Furniture Int Ltd | LA-Z-BOY, where he provides technical assistance and troubleshooting support to clients, ensuring seamless customer experiences.
Career Progression
Prior to his current roles, Jordan held various positions at Gemserv, where he gained valuable experience in implementation consulting, change management, and client services. As a Senior Change Analyst/Change Consultant, he successfully led the implementation of complex organizational changes, driving operational improvements and enhancing stakeholder engagement.
Jordan's earlier career experiences include roles as a Data Coordinator, Client Services Executive, and Teaching Assistant, which have collectively contributed to his well-rounded skill set and ability to adapt to diverse environments.
Academic Background
Jordan holds a Bachelor's degree in Computer Science from the University of Otago, where he demonstrated academic excellence and a strong foundation in data analytics and information technology.
Areas of Expertise
- Proficient in Power BI development, including data modeling, visualization, and report creation
- Skilled in data analysis, problem-solving, and translating business requirements into technical solutions
- Experienced in change management, project implementation, and client services
- Adept at collaboration, stakeholder management, and cross-functional team coordination
- Adaptable and proactive in identifying opportunities for process improvements and operational efficiencies
Professional Impact
Throughout his career, Jordan has contributed to the success of various organizations by leveraging his technical expertise and problem-solving skills. Notable achievements include:
- Developed and implemented innovative Power BI dashboards that enhanced data-driven decision-making for GL Education, leading to significant operational improvements
- Provided exceptional client support and technical assistance at Morgan Furniture Int Ltd | LA-Z-BOY, resulting in improved customer satisfaction and loyalty
- Spearheaded the successful implementation of critical organizational changes at Gemserv, driving operational efficiency and fostering positive change among stakeholders
Conclusion
With a diverse background in data analysis, client services, and change management, Jordan Crase is a versatile and valuable asset to any organization. As a Power BI Developer, he continues to leverage his technical expertise and problem-solving skills to deliver impactful data-driven solutions that drive business success.
