Jordan Dawes
EVP, Client Services
Professional Overview
Jordan Dawes is an accomplished executive with extensive experience in the insurance and risk management industry. As the Executive Vice President of Client Services at American Specialty Insurance & Risk Services, Inc., he oversees the delivery of comprehensive client solutions and drives strategic initiatives to enhance customer satisfaction and operational efficiency.
Experience Summary
Current Role
In his current role as EVP, Client Services, Jordan is responsible for leading a team of dedicated professionals to deliver exceptional client experiences. He works closely with clients to understand their unique needs and develop tailored strategies to address their risk management challenges. Under his leadership, the client services division has consistently exceeded performance targets and maintained a high customer retention rate.
Career Progression
Jordan's career at American Specialty Insurance & Risk Services, Inc. has been marked by a steady progression of leadership roles. Prior to his current position, he served as the Regional Vice President and Team Leader, where he successfully managed a diverse portfolio of clients and led a high-performing team. Earlier in his career, he held the roles of Regional Vice President and Business Development Leader, as well as Senior Client Services Executive and Client Services Executive, demonstrating his versatility and commitment to driving business growth and client satisfaction.
Academic Background
Jordan holds a Bachelor of Science degree in Business Administration with a concentration in Risk Management and Insurance from a prominent university. His academic achievements, coupled with his extensive industry experience, have positioned him as a respected leader within the insurance and risk management community.
Areas of Expertise
- Client relationship management and strategic account planning
- Risk assessment and mitigation strategies
- Insurance product and service delivery
- Organizational leadership and team development
- Business development and revenue growth
Professional Impact
During his tenure, Jordan has played a pivotal role in the expansion of American Specialty Insurance & Risk Services, Inc.'s client base, securing several high-profile accounts and driving double-digit revenue growth in his respective regions. He has also been instrumental in the implementation of innovative technology solutions and process improvements, enhancing the efficiency and responsiveness of the client services division.
Conclusion
With his exceptional leadership skills, deep industry knowledge, and commitment to client success, Jordan Dawes is positioned to continue driving the growth and success of American Specialty Insurance & Risk Services, Inc. as a trusted partner for organizations seeking comprehensive risk management solutions.