Jordan Rosenwein

Strategic Growth Lead

Professional Overview

Jordan Rosenwein is a seasoned strategic growth leader with a proven track record of driving business expansion and optimizing customer success. With deep expertise in the technology industry, Jordan specializes in crafting innovative growth strategies, building high-performing teams, and leveraging data-driven insights to propel organizational success.

Experience Summary

Current Role

As the Strategic Growth Lead at Connecteam, Jordan is responsible for spearheading the company's strategic initiatives, identifying new market opportunities, and implementing effective growth strategies. In this role, Jordan works closely with cross-functional teams to optimize customer acquisition, retention, and expansion, while also driving the development of innovative product features and enhancements.

Career Progression

Prior to his current role, Jordan held various leadership positions at Connecteam, including Enterprise Customer Success & Strategic Accounts Team Lead and Mid Market Customer Success Team Lead. In these roles, Jordan demonstrated exceptional skills in building and managing high-performing teams, implementing strategic client engagement initiatives, and driving measurable improvements in customer satisfaction and loyalty.

Jordan's career also includes valuable experience as a Partnerships Development Manager and Customer Success Manager at monday.com, where he played a pivotal role in expanding the company's partner ecosystem and delivering exceptional customer experiences. Before joining the tech industry, Jordan gained valuable consulting experience as a Transaction Advisory Services Consultant at Grant Thornton International Ltd.

Academic Background

Jordan holds a Bachelor's degree in Business Administration from a leading university, where he specialized in Finance and Accounting. During his studies, Jordan demonstrated academic excellence and participated in various leadership and extracurricular activities, further enhancing his well-rounded professional profile.

Areas of Expertise

• Strategic growth planning and execution

• Customer success and account management

• Partnerships and ecosystem development

• Data-driven decision making and analytics

• Team building and leadership

• Cross-functional collaboration and communication

Professional Impact

Throughout his career, Jordan has consistently delivered tangible results and contributed to the growth and success of the organizations he has been a part of. Notable achievements include:

• Spearheaded the development and implementation of a comprehensive strategic growth plan at Connecteam, resulting in a 25% increase in new customer acquisition and a 15% improvement in customer retention.

• Restructured the enterprise customer success team, leading to a 20% increase in customer satisfaction and a 30% reduction in churn.

• Drove the expansion of Connecteam's partner ecosystem, establishing strategic alliances that contributed to a 40% increase in revenue from partnership-driven initiatives.

• Received multiple awards and recognition for outstanding leadership, team building, and customer-centric approach.

Conclusion

Jordan Rosenwein is a strategic growth leader with a proven track record of driving business expansion and optimizing customer success. With his deep industry expertise, data-driven approach, and strong leadership skills, Jordan is poised to continue making a significant impact in the technology sector, leading Connecteam to new heights of growth and success.