Jordan Scales

Aircraft Manager
Atlanta, GA, United States

Professional Overview

Jordan Scales is an accomplished aviation professional with a diverse background spanning aircraft sales, operations, and management. As the Aircraft Manager at Clay Lacy Aviation, Scales leverages their extensive industry experience to oversee the efficient and safe operation of the company's fleet, ensuring exceptional customer service and compliance with all regulatory requirements.

Experience Summary

Current Role

Aircraft Manager, Clay Lacy Aviation (2022-02-01 to Present)

• Responsible for the day-to-day management and oversight of Clay Lacy Aviation's aircraft fleet, including maintenance scheduling, crew coordination, and logistical support

• Ensures the highest standards of safety and regulatory compliance are met, while optimizing aircraft availability and utilization

• Serves as a key point of contact for clients, providing personalized assistance and addressing any operational concerns

• Collaborates cross-functionally with various departments to streamline processes and implement continuous improvements

Career Progression

NBAA YoPro Council Co-Chair, National Business Aviation Association (2024-10-01 to Present)

• Assumed a leadership role on the NBAA YoPro (Young Professionals) Council, driving initiatives to engage and empower the next generation of aviation professionals

• Spearheaded the development of educational programs and networking events to foster industry knowledge and community building

Corporate Account Manager, Jetex (2021-04-01 to 2022-02-01)

• Managed a portfolio of corporate clients, providing tailored solutions and exceptional customer service to meet their private aviation needs

• Leveraged industry expertise and a solutions-oriented approach to build strong, long-lasting relationships

Sales Director, jetAVIVA (2020-03-01 to 2021-02-01)

• Excelled in a sales leadership role, driving revenue growth and expanding the company's client base within the private aircraft market

• Demonstrated strong negotiation skills and a deep understanding of the aviation industry, resulting in consistent achievement of sales targets

Academic Background

• Bachelor of Science in Business Administration, Cum Laude in Aviation Management, Auburn University (2011-2015)

Areas of Expertise

• Aircraft operations and fleet management

• Regulatory compliance and safety management

• Client relationship management and customer service

• Strategic planning and process optimization

• Team leadership and cross-functional collaboration

Professional Impact

• Instrumental in implementing data-driven decision-making processes to improve aircraft utilization and operational efficiency at Clay Lacy Aviation

• Recognized as a rising leader in the industry, serving on the NBAA YoPro Council and contributing to the professional development of young aviation professionals

• Consistently exceeded sales targets and earned a reputation for delivering exceptional customer experiences in previous roles

Conclusion

With a proven track record of success in the aviation industry, Jordan Scales is poised to drive continued growth and innovation as the Aircraft Manager at Clay Lacy Aviation. Their diverse experience, strong technical expertise, and commitment to excellence make them a valuable asset in the dynamic private aviation sector.