Professional Summary

Professional Overview

Jorge Pongo is an accomplished business leader with a diverse background in franchise management, strategic consulting, and operations. As the Franchise Owner of Ziggi's Coffee, he leverages his extensive experience to drive business growth and operational excellence. Additionally, he serves as an Advisor at BRAVE UP!, where he provides strategic guidance and mentorship to aspiring entrepreneurs.

Experience Summary

Current Roles

Franchise Owner, Ziggi's Coffee (2021 - Present)

• Oversees all aspects of franchise operations, including financial management, marketing, and talent development

• Implements innovative strategies to enhance customer experience and drive revenue growth

• Collaborates with the corporate team to ensure alignment with brand standards and best practices

Advisor, BRAVE UP! (2021 - Present)

• Provides strategic advice and mentorship to startups and small businesses

• Offers expertise in areas such as business planning, operational optimization, and leadership development

• Contributes to the growth and success of BRAVE UP!'s client portfolio

Career Progression

President of the Board of Directors, Beads of Courage, Inc. (2020 - 2022)

• Provided strategic oversight and guidance to the non-profit organization, leading initiatives to expand its reach and impact

• Collaborated with the executive team to develop and implement a sustainable growth strategy

• Leveraged his network and industry connections to secure funding and partnerships

Director of Business Development, Via TRM (2016 - 2019)

• Responsible for identifying and securing new business opportunities, leading to significant revenue growth

• Developed and executed strategic marketing campaigns to promote the company's services and expand its client base

• Fostered strong relationships with key industry stakeholders, contributing to the company's market positioning

Academic Background

Jorge holds a Bachelor of Science in Business Administration from the University of Arizona, where he graduated with honors.

Areas of Expertise

• Franchise management and operations

• Strategic business consulting

• Operations optimization and process improvement

• Talent management and leadership development

• Nonprofit governance and fundraising

Professional Impact

• Transformed Ziggi's Coffee franchise into a market leader, implementing innovative operational strategies and enhancing customer experiences

• Advised startups and small businesses at BRAVE UP!, helping them navigate complex challenges and achieve sustainable growth

• Provided strategic leadership as the President of the Board of Directors at Beads of Courage, Inc., driving the organization's expansion and impact

Conclusion

With his impressive track record of success in franchising, consulting, and non-profit leadership, Jorge Pongo is a versatile and highly respected business professional. He is committed to leveraging his expertise to drive growth, optimize operations, and empower others to achieve their goals.