Jori Maurer, Chief of Staff, Office of the CMO
Professional Overview
Jori Maurer is a strategic and results-driven leader with extensive experience in marketing, customer engagement, and organizational management. As the Chief of Staff in the Office of the Chief Marketing Officer at Zendesk, she plays a pivotal role in driving the company's marketing and customer experience initiatives. Leveraging her industry expertise and strong leadership capabilities, Jori has a proven track record of delivering measurable impact and spearheading transformative change.
Experience Summary
Current Role
As the Chief of Staff at Zendesk, Jori serves as a trusted advisor to the Chief Marketing Officer, collaborating closely to define and execute the company's marketing vision and strategies. She is responsible for managing cross-functional initiatives, optimizing operational efficiency, and ensuring seamless alignment across the organization. Through her strategic guidance and exceptional project management skills, Jori has been instrumental in enhancing Zendesk's market positioning and driving customer-centric innovation.
Career Progression
Prior to her current role, Jori held various leadership positions in marketing and customer engagement at renowned technology companies. As the VP of Marketing and Customer Engagement at Uplevel, she spearheaded the development and implementation of innovative marketing campaigns, resulting in significant brand growth and increased customer acquisition. Her extensive background also includes roles at Qualtrics, Koru | Predictive Hiring for Fit, and Limeade, where she demonstrated her expertise in digital marketing, demand generation, and employee experience strategies.
Academic Background
Jori holds a Bachelor's degree in Communications, with a focus on Digital Media and Marketing, from a prestigious university. Her academic achievements and specialized knowledge have equipped her with the strategic acumen and analytical capabilities to excel in her professional endeavors.
Areas of Expertise
- Strategic marketing and brand management
- Customer experience and engagement optimization
- Demand generation and lead nurturing
- Digital marketing and content strategy
- Cross-functional team leadership and collaboration
- Organizational transformation and operational efficiency
Professional Impact
Throughout her career, Jori has consistently delivered tangible results and contributed to the growth and success of the organizations she has served. Her ability to identify and capitalize on market opportunities, coupled with her innovative problem-solving skills, has enabled her to drive impactful initiatives that have elevated the customer experience and strengthened brand loyalty.
Conclusion
Jori Maurer is a seasoned marketing and organizational leader who brings a unique blend of strategic thinking, operational excellence, and customer-centric focus to her role at Zendesk. With a stellar track record of achievements and a deep understanding of the technology industry, she is poised to continue making a significant impact as the Chief of Staff in the Office of the CMO.
