Professional Summary

Professional Overview
Jose Casillas is the Corporate Director of Investigations at American Casino & Entertainment Properties, a leading hospitality and entertainment company. With over 20 years of experience in the loss prevention and investigations field, he is a seasoned professional with a strong track record of improving operational efficiency, reducing losses, and enhancing security practices.

Experience Summary

Current Role
As the Corporate Director of Investigations, Jose is responsible for overseeing all investigative efforts across the organization's portfolio of properties. He leads a team of highly skilled investigators, manages complex cases, and develops comprehensive strategies to mitigate risks and protect the company's assets. Under his leadership, the investigations department has consistently exceeded performance targets and implemented innovative solutions to address emerging threats.

Career Progression
Prior to his current role, Jose held loss prevention management positions at M & K Enterprises and J C Penney, where he demonstrated his ability to navigate complex security challenges and optimize loss prevention processes. He began his career in customer service at American HomePatient, where he honed his communication and problem-solving skills, laying the foundation for his successful transition into the investigations field.

Academic Background
Jose holds a Bachelor of Science degree in Criminal Justice from the University of Nevada, Las Vegas. His educational background has provided him with a strong understanding of investigative techniques, forensic analysis, and legal principles, which he has effectively applied throughout his professional career.

Areas of Expertise

• Investigations and risk management

• Security operations and asset protection

• Compliance and regulatory adherence

• Incident response and crisis management

• Analytical problem-solving and data-driven decision making

• Team leadership and cross-functional collaboration

Professional Impact
During his tenure at American Casino & Entertainment Properties, Jose has been instrumental in implementing industry-leading investigative practices, resulting in a significant reduction in financial losses and improved operational efficiency. He has also played a pivotal role in enhancing the company's security posture, developing innovative strategies to mitigate emerging threats and ensure the safety of guests and employees.

Conclusion
With his extensive experience, specialized expertise, and proven track record of success, Jose Casillas is a valuable asset to American Casino & Entertainment Properties. As the Corporate Director of Investigations, he continues to drive positive change, foster a culture of security and compliance, and contribute to the overall success of the organization.