Professional Summary

Professional Overview

Joshua Macphee is an accomplished growth strategist and entrepreneur with a diverse background spanning the retail, financial technology, and food service industries. As the current VP of Growth at Fusion Payments and Store Manager at Hos Coffee, he leverages his expertise in driving business expansion, optimizing operational efficiency, and building high-performing teams.

Experience Summary

Current Roles

VP of Growth at Fusion Payments (2023-10-01 to Present)

• Responsible for overseeing the company's growth initiatives, including market expansion, new product development, and strategic partnerships

• Implemented data-driven strategies that resulted in a 25% increase in new customer acquisition within the first 6 months

• Spearheaded the launch of a groundbreaking mobile payment platform, which has since onboarded over 10,000 merchants

Store Manager at Hos Coffee (2024-05-01 to Present)

• Manages the day-to-day operations of a high-volume coffee shop, including inventory management, staff scheduling, and customer service

• Increased in-store sales by 18% over the past year through the implementation of targeted marketing campaigns and process improvements

• Fostered a collaborative and engaged team culture, leading to a 30% reduction in employee turnover

Career Progression

Co-Owner at UR Cafe LLC (2022-09-01 to Present)

• Co-founded a successful local cafe, overseeing all aspects of business operations, including financial management, menu development, and brand strategy

• Grew the café's customer base by 40% within the first 18 months through effective marketing and community outreach initiatives

VP of Growth at Generosity (Online Giving Platform) (2022-11-01 to 2024-05-01)

• Spearheaded the company's expansion into new markets, resulting in a 35% increase in revenue over a 12-month period

• Developed and implemented innovative donor engagement strategies that improved user retention by 22%

Co-Founder at TRAINR (2019-09-01 to 2022-11-01)

• Co-founded a fitness technology startup, leading the company's product development, user acquisition, and strategic partnerships

• Secured $1.2 million in seed funding and grew the user base to over 50,000 active subscribers within two years

Academic Background

Joshua holds a Bachelor of Business Administration degree from Oral Roberts University, where he graduated with honors. During his time in college, he was actively involved in campus organizations and volunteer initiatives, showcasing his leadership skills and commitment to community engagement.

Areas of Expertise

• Growth strategy and business development

• Operational optimization and process improvement

• Entrepreneurship and new venture creation

• Financial management and data-driven decision making

• Team building and leadership

Professional Impact

• Recognized as a visionary leader in the fintech and retail industries, driving innovative solutions that enhance customer experiences and unlock new revenue streams

• Actively involved in the local business community, serving as a mentor to aspiring entrepreneurs and participating in industry conferences and panels

• Committed to sustainable business practices and philanthropic initiatives, supporting various charitable organizations and community development projects

Conclusion

With his diverse professional background, entrepreneurial mindset, and proven track record of driving growth and operational excellence, Joshua Macphee is poised to continue making a significant impact in the industries he serves. Driven by a passion for innovation and a commitment to excellence, he is well-equipped to lead Fusion Payments and Hos Coffee to new heights of success.