Professional Summary

Professional Overview

Joyce Hebb is a Patient Financial Representative at Baptist Health South Florida, based in Miami, Florida. With her extensive expertise in the healthcare industry, she plays a crucial role in managing patient financial matters, ensuring seamless and efficient operations.

Experience Summary

Current Role

As a Patient Financial Representative, Joyce is responsible for a wide range of duties, including processing patient registrations, verifying insurance coverage, and handling billing inquiries. She serves as a vital link between patients and the healthcare system, providing high-quality customer service and ensuring accurate financial transactions.

With her strong attention to detail and problem-solving skills, Joyce has made significant contributions to the success of the Baptist Health South Florida team. She has consistently demonstrated a deep understanding of complex healthcare financial policies and regulations, enabling her to navigate the intricacies of patient billing and reimbursement effectively.

Career Progression

Prior to her current role, Joyce held positions as a Patient Account Representative and Medical Billing Specialist at various healthcare organizations. Her extensive experience in the field has allowed her to develop a well-rounded understanding of the healthcare financial landscape, enabling her to effectively address the diverse needs of patients and providers.

Academic Background

Joyce holds a Bachelor of Science degree in Business Administration from the University of Miami. Her educational background has provided her with a solid foundation in financial management, data analysis, and customer service, which she seamlessly applies in her current role.

Areas of Expertise

• Patient registration and insurance verification

• Billing and reimbursement processes

• Healthcare financial policies and regulations

• Customer service and conflict resolution

• Data analysis and reporting

Professional Impact

Throughout her career, Joyce has consistently demonstrated a commitment to delivering exceptional patient care and financial management. Her attention to detail, problem-solving skills, and deep understanding of the healthcare industry have made her an invaluable asset to the Baptist Health South Florida team.

Conclusion

With her extensive experience and unwavering dedication to excellence, Joyce Hebb continues to make a significant impact in the healthcare industry. Her commitment to providing top-notch patient financial services and her ability to navigate the complex landscape of healthcare finance make her a valuable addition to any healthcare organization.