Joye Cumbee
Financial Service Representative | Mount Pleasant, South Carolina
Professional Overview
Joye Cumbee is an experienced financial service representative with over 20 years of expertise in the healthcare industry. In her current role, she leverages her deep understanding of financial operations and customer service to drive exceptional outcomes for the patients and families she serves.
Experience Summary
Current Role
As a financial service representative at Roper St. Francis Healthcare, Joye is responsible for managing patient accounts, processing insurance claims, and providing guidance on healthcare financing options. She has consistently exceeded performance targets, earning recognition for her exceptional customer service and ability to resolve complex financial matters. Joye's keen attention to detail and commitment to patient satisfaction have made her an invaluable asset to the organization.
Career Progression
Prior to her current role, Joye held positions in the banking and insurance sectors, where she honed her skills in financial analysis, account management, and client relations. Her progressive career growth and diverse industry experience have equipped her with a well-rounded perspective, enabling her to provide tailored solutions to the unique needs of her healthcare clients.
Academic Background
Joye holds a Bachelor of Science degree in Business Administration from the University of South Carolina. Her academic achievements, combined with her practical experience, have positioned her as a trusted financial advisor in the healthcare industry.
Areas of Expertise
- Healthcare financial operations
- Insurance claims processing
- Patient account management
- Customer service and conflict resolution
- Financial analysis and reporting
- Regulatory compliance and risk management
Professional Impact
Throughout her tenure, Joye has played a pivotal role in improving patient satisfaction scores and reducing the organization's accounts receivable backlog. Her proactive approach to financial management and her ability to effectively communicate complex financial information have earned her the respect of her colleagues and the gratitude of the patients she serves.
Conclusion
With her extensive experience, specialized expertise, and unwavering commitment to excellence, Joye Cumbee is a valuable asset to the Roper St. Francis Healthcare team. As she continues to grow and evolve in her career, she remains focused on delivering exceptional financial services that positively impact the lives of patients and their families.
