Professional Summary
Professional Overview
Judy Hammett is the Director of Clinic Patient Financial Svc and Health Information Management (HIM) at CGH Medical Center, where she has demonstrated exceptional leadership and expertise in the healthcare industry for over 40 years. As a seasoned professional, Judy specializes in patient financial services, revenue cycle management, and healthcare information management.
Experience Summary
Current Role
As the Director of Clinic Patient Financial Svc and HIM at CGH Medical Center, Judy is responsible for overseeing the entire patient financial services operation, including billing, collections, and customer service. She also manages the hospital's health information management department, ensuring accurate record-keeping, coding, and compliance with industry regulations. Under Judy's leadership, the clinic patient financial services have consistently achieved high patient satisfaction scores and improved revenue cycle efficiency.
Career Progression
Judy's career at CGH Medical Center began in 1982 when she joined the organization as the Director of Clinic Patient Financial Svc. Over the years, she has steadily advanced in her role, taking on additional responsibilities in the HIM department in 2007. Throughout her tenure, Judy has been instrumental in implementing innovative strategies to streamline operations, enhance patient experience, and drive financial performance for the organization.
Academic Background
Judy holds a bachelor's degree in Business Administration from the University of Illinois, where she graduated with honors. Her academic achievements and specialized training have equipped her with the necessary skills and knowledge to excel in the healthcare industry.
Areas of Expertise
- Patient financial services and revenue cycle management
- Health information management and compliance
- Strategic planning and process improvement
- Team leadership and collaboration
- Data analysis and performance optimization
Professional Impact
During her tenure at CGH Medical Center, Judy has made significant contributions to the organization's success. She has led the implementation of a comprehensive electronic medical record system, which has improved data accuracy, streamlined workflows, and enhanced patient care. Additionally, Judy has spearheaded initiatives to reduce bad debt and increase patient collections, resulting in improved financial performance for the hospital.
Conclusion
With over four decades of experience in the healthcare industry, Judy Hammett is a respected and highly accomplished professional. Her dedication to improving patient financial services, health information management, and overall organizational efficiency has earned her a stellar reputation within the industry. Judy's commitment to excellence and her ability to drive strategic initiatives make her a valuable asset to CGH Medical Center and the communities it serves.
