Professional Overview
Juita Shazleen is a seasoned professional currently serving as an Inside Sales Representative at Lenovo in Kuala Lumpur, Malaysia. Her key expertise areas include sales, customer technical support, and human resources, with a primary industry focus on technology and electronics.
Experience Summary
Current Role
As an Inside Sales Representative at Lenovo, Juita's current position involves driving sales growth, managing customer relationships, and providing technical support. Her key responsibilities include lead generation, sales forecasting, and account management. With a short tenure in this role, specific achievements are not available; however, her background in technical support and customer service equips her with a strong foundation to excel in sales.
Career Progression
Juita's career progression is marked by notable roles in technical support and sales. Previously, she worked as a Customer Technical Support representative at Lenovo from 2022 to 2024 and earlier from 2020 to 2021. Before Lenovo, she was a Technical Support Engineer at Dell from 2018 to 2020 and held a similar role at Zebra Technologies from 2017 to 2018. Her early career included stints in human resources and recruitment consulting. This diverse experience has contributed to her growth and versatility as a professional.
Academic Background
Juita holds a Diploma in Human Resources from Taj International College, which she completed from 2011 to 2013. While her highest level of education is a diploma, her specialization in human resources has been foundational in her early career stages.
Areas of Expertise
Juita's areas of expertise include sales, customer technical support, and human resources, with specific skills in:
- Technical competencies related to electronics and technology products
- Leadership and management capabilities, particularly in team coordination and customer relationship management
Professional Impact
While specific details on notable projects or initiatives are not available, Juita's career trajectory indicates a consistent commitment to customer satisfaction and technical support excellence. Her measurable achievements would likely be reflected in sales performance metrics, customer satisfaction ratings, and team leadership evaluations.
Conclusion
Juita Shazleen's professional trajectory is characterized by a transition from human resources and recruitment into technical support and sales within the technology sector. Currently focused on sales at Lenovo, her value proposition lies in her ability to leverage technical knowledge, customer service skills, and sales acumen to drive business growth and customer satisfaction. As she continues to grow in her current role, her unique blend of technical, sales, and human resources expertise positions her for future leadership opportunities in the technology industry.
