Professional Summary
Professional Overview
Julie Purnell is an experienced Patient Financial Services professional with a strong background in government billing, collections, and hospital operations. As the Patient Financial Services Government Billing/Collections Supervisor at Akron Children's Hospital, she oversees a team responsible for optimizing reimbursement and enhancing the financial performance of the organization.
Experience Summary
Current Role
In her current role at Akron Children's Hospital, Julie is responsible for managing the government billing and collections processes for the organization. She leads a team of representatives in ensuring accurate and timely submission of claims to government payers, as well as effective follow-up and resolution of outstanding receivables. Under her leadership, the team has successfully improved first-pass claim acceptance rates and reduced the organization's days in accounts receivable.
Career Progression
Prior to her current role, Julie served as a Patient Financial Services/Collections Representative at Akron Children's Hospital, where she developed expertise in patient financial counseling and account management. She also held positions as a Contract Management Coordinator and a Patient Financial Services Clerk at Robinson Memorial Hospital, where she gained valuable experience in hospital operations and patient financial services.
Academic Background
Julie holds a Bachelor of Science degree in Business Administration from the University of Akron, with a concentration in Finance. Her specialized knowledge and skills in the healthcare finance domain have been instrumental in her career progression and success.
Areas of Expertise
- Government payer billing and collections
- Patient financial services and account management
- Hospital operations and revenue cycle management
- Team leadership and process optimization
Professional Impact
Throughout her career, Julie has demonstrated a strong commitment to improving the financial performance and patient experience at the healthcare organizations she has served. Her leadership in the government billing and collections processes has resulted in significant reductions in days in accounts receivable and improved cash flow for Akron Children's Hospital.
Conclusion
With her extensive experience in patient financial services, deep understanding of government payer requirements, and proven track record of team leadership and process improvement, Julie Purnell is a valuable asset to Akron Children's Hospital. Her expertise and dedication to optimizing revenue cycle management make her a sought-after professional in the healthcare industry.