Professional Overview
Julie Purnell is an experienced Patient Financial Services Government Billing/Collections Supervisor with a strong background in healthcare revenue cycle management. She specializes in government billing, collections, and patient financial services, with a proven track record of improving operational efficiency and driving revenue optimization.
Experience Summary
Current Role
As the Patient Financial Services Government Billing/Collections Supervisor at Akron Children's Hospital, Julie is responsible for overseeing the government billing and collections processes. She manages a team of representatives, ensuring accurate and timely processing of Medicaid, Medicare, and other government payer claims. Under her leadership, the department has consistently achieved high collection rates and reduced days in accounts receivable.
Career Progression
Prior to her current role, Julie served as a Patient Financial Services/Collections Representative at Akron Children's Hospital, where she gained valuable experience in patient financial services and collections. Before that, she held the position of Contract Management Coordinator at Robinson Memorial Hospital, where she was responsible for managing payer contracts and optimizing reimbursement rates. Julie began her career as a Patient Financial Services Clerk at Robinson Memorial Hospital, developing a strong foundation in the healthcare revenue cycle.
Academic Background
Julie holds a Bachelor's degree in Business Administration from the University of Akron, where she graduated with honors. Her education has provided her with a solid understanding of business principles and financial management, which she has effectively applied in the healthcare industry.
Areas of Expertise
- Government Billing and Collections
- Patient Financial Services
- Revenue Cycle Management
- Contract Negotiation and Optimization
- Team Leadership and Supervision
- Process Improvement and Optimization
Professional Impact
During her tenure at Akron Children's Hospital, Julie has played a crucial role in enhancing the organization's government billing and collections processes. She has implemented streamlined workflows, leveraged data analytics to identify areas for improvement, and trained her team to ensure compliance with regulatory requirements. As a result, the department has consistently achieved high collection rates and reduced days in accounts receivable, positively impacting the hospital's financial performance.
Conclusion
With over 15 years of experience in the healthcare industry, Julie Purnell has established herself as a skilled and versatile revenue cycle professional. Her expertise in government billing, collections, and patient financial services, coupled with her strong leadership and process improvement abilities, make her a valuable asset to the Akron Children's Hospital team. Julie is committed to driving operational excellence and delivering exceptional financial outcomes for the organization.
