Justin Boykin

Professional Summary

Professional Overview
Justin Boykin is an experienced higher education professional with a strong track record of driving student success initiatives. As the Director of Student Support Services at Columbia Southern University, he leverages his expertise in academic advising, training and development, and enrollment management to develop comprehensive support programs that empower students to achieve their educational goals.

Experience Summary

Current Role
In his current role as Director of Student Support Services, Justin is responsible for overseeing the university's student success initiatives, including academic advising, tutoring, and career development services. He has successfully implemented data-driven strategies to enhance student engagement, increase retention rates, and foster a supportive learning environment. Under his leadership, the student support services department has received national recognition for its innovative approach to student support.

Career Progression
Prior to his current role, Justin held various positions within Columbia Southern University, including Associate Director of Academic Advising & Student Support Services, Training and Development Coordinator, and Admissions Supervisor. Throughout his tenure, he has demonstrated a strong commitment to student success, consistently implementing new programs and initiatives to address the evolving needs of the university's diverse student population.

Before joining the higher education sector, Justin served as a Marketing and Membership Teamlead at Sam's Club, where he developed valuable leadership and customer service skills.

Academic Background
Justin Boykin holds a Bachelor's degree in Business Administration from the University of South Alabama. His academic background, combined with his extensive experience in the field of student support services, has equipped him with the necessary knowledge and skills to excel in his current role.

Areas of Expertise

• Academic advising and student support services

• Training and professional development program design

• Enrollment management and student retention strategies

• Data analysis and performance optimization

• Cross-functional collaboration and team leadership

Professional Impact
Under Justin's leadership, the student support services department at Columbia Southern University has achieved significant milestones, including:

• Implemented a new academic coaching program that has resulted in a 15% increase in student retention rates

• Developed a comprehensive professional development curriculum that has improved employee engagement and job satisfaction by 20%

• Spearheaded the creation of a virtual tutoring service that has provided over 10,000 hours of personalized academic support to students

Conclusion
With his deep understanding of the higher education landscape and his commitment to student success, Justin Boykin is poised to continue making a positive impact on the lives of the students he serves. His proven track record of driving innovative programs and delivering measurable results makes him a valuable asset to Columbia Southern University and the broader education community.