Justin Hays
National Account Manager | Caterpillar Inc.
Professional Overview
Justin Hays is an accomplished National Account Manager with Caterpillar Inc., leveraging over a decade of experience in the heavy equipment industry. He specializes in building strategic relationships, driving sales growth, and delivering exceptional customer service within the national account portfolio.
Experience Summary
Current Role
As National Account Manager at Caterpillar Inc. since 2021, Justin is responsible for managing and expanding key national accounts across multiple industries. He excels at understanding customer needs, tailoring equipment and service solutions, and fostering long-term, mutually beneficial partnerships. Under his leadership, Justin has consistently exceeded sales targets and achieved notable customer satisfaction ratings.
Career Progression
Prior to his current role, Justin held various sales and operations positions at Thompson Tractor Company. He progressed from Shipping and Receiving Associate to Inside Sales Representative, Sales Representative, and ultimately, National Account Manager. Throughout his career, Justin has demonstrated a strong aptitude for relationship building, problem-solving, and driving business growth.
Academic Background
Justin holds a Bachelor of Science in Business Administration from the University of Alabama, where he graduated with cum laude honors.
Areas of Expertise
- National account management
- Strategic sales planning and execution
- Consultative customer relationship building
- Heavy equipment industry knowledge
- Contract negotiation and management
- Cross-functional team leadership
Professional Impact
As a National Account Manager, Justin has played a pivotal role in securing several high-profile contracts and expanding Caterpillar's market share within key industries. His ability to understand customer needs, provide tailored solutions, and deliver exceptional service has consistently earned him recognition and accolades from both customers and internal stakeholders.
Conclusion
With his extensive industry experience, strong sales acumen, and customer-centric approach, Justin Hays is poised to continue driving growth and success for Caterpillar Inc. as a trusted National Account Manager. He is committed to leveraging his expertise to foster lasting partnerships and deliver tangible business impact for his clients.