Professional Overview
Justin Khuc is a seasoned technology professional currently serving as a Senior QA Engineer at Shopmonkey in San Jose, California. His expertise lies in quality assurance, customer support, and business analysis, with a strong focus on the technology industry.
Experience Summary
Current Role
As a Senior QA Engineer, Justin is responsible for ensuring the highest quality of Shopmonkey's products. His key responsibilities include developing and implementing comprehensive testing strategies, identifying and resolving defects, and collaborating with cross-functional teams to improve overall product quality. Although specific achievements in this role are not available, his transition into this position after serving in customer support roles highlights his versatility and ability to adapt to different challenges within the company.
Career Progression
Justin's career progression showcases significant growth and diverse experience. Notably, he has held multiple roles at Shopmonkey, including Director of Customer Support and Associate Director of Customer Support. Prior to these positions, he worked at Xactly Corp, where he progressed from a Business Analyst to a Senior Business Analyst and then to a Manager in Premium Support. This trajectory demonstrates his ability to take on increasingly complex responsibilities and contribute to the growth and success of his organizations.
Areas of Expertise
Justin's areas of expertise include:
- Quality Assurance: With his current role focused on QA, Justin has developed strong skills in testing methodologies and quality control.
- Customer Support: His experience as a Director and Associate Director of Customer Support highlights his ability to lead support teams and ensure customer satisfaction.
- Business Analysis: His background as a Business Analyst and Senior Business Analyst demonstrates his capability to analyze business needs and develop effective solutions.
- Leadership and Management: Justin has shown his leadership skills through his managerial roles, where he has successfully managed teams and contributed to the strategic direction of his departments.
Professional Impact
While specific details on notable projects or initiatives are not provided, Justin's career progression and the roles he has held indicate a significant impact on the companies he has worked for. His ability to adapt to different roles, from customer support to quality assurance, showcases his versatility and value as a professional.
Conclusion
Justin Khuc's professional trajectory is marked by growth, adaptability, and a commitment to delivering high-quality results. Currently focused on quality assurance, he brings a unique blend of customer support, business analysis, and leadership experience to his role. As a Senior QA Engineer at Shopmonkey, Justin is well-positioned to continue making significant contributions to the technology industry, leveraging his diverse background to drive success in his current and future endeavors.
