Justine King

Store Director

Professional Overview

Justine King is an accomplished retail leader with over 15 years of experience driving operational excellence and customer satisfaction within the apparel and discount retail industries. As the Store Director at J.Crew Factory, she leverages her deep expertise in strategic planning, team development, and sales optimization to ensure the successful performance of her store location.

Experience Summary

Current Role

As the Store Director at J.Crew Factory in Pittsburgh, Pennsylvania, Justine is responsible for overseeing all day-to-day operations, including inventory management, budgeting, staff training, and customer service. Since assuming this role in June 2022, she has implemented streamlined processes that have improved in-store efficiency by 18% and increased sales by 12% year-over-year.

Career Progression

Justine's retail career began as an Associate at LIZ CLAIBORNE and Dickies®, where she gained valuable customer-facing experience. She then transitioned into leadership roles, serving as an Assistant Manager at Movie Gallery and Dollar Tree Stores. Justine quickly demonstrated her aptitude for driving operational improvements, ultimately being promoted to Store Manager and District Support Trainer at Dollar Tree. In 2018, she joined J.Crew Factory as an Assistant Manager, and her outstanding performance led to her promotion to Store Director in 2022.

Academic Background

Justine holds a Bachelor of Science in Business Administration from the University of Pittsburgh, where she graduated cum laude with a concentration in Retail Management.

Areas of Expertise

• Retail operations management

• Inventory control and supply chain optimization

• Sales and performance optimization

• Team building and leadership development

• Customer experience enhancement

Professional Impact

As the Store Director at J.Crew Factory, Justine has spearheaded several successful initiatives that have strengthened the brand's presence in the Pittsburgh market. She led the implementation of a new visual merchandising strategy that improved product visibility and increased average transaction value by 8%. Justine has also been instrumental in cultivating a highly engaged and motivated team, resulting in a 15% reduction in employee turnover over the past year.

Conclusion

With her proven track record of driving operational excellence, fostering collaborative team environments, and delivering exceptional customer experiences, Justine King is poised to continue making a significant impact in the retail industry. As she progresses in her career, she remains focused on leveraging her deep expertise to contribute to the ongoing success of J.Crew Factory and the communities it serves.