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Jyoti Ahluwalia

Jyoti Ahluwalia


Chief Technology Officer



Professional Overview
Jyoti Ahluwalia is an accomplished technology leader with extensive experience in the financial services industry. As the Chief Technology Officer at Deliver, she is responsible for driving the company's technological vision, spearheading digital transformation initiatives, and ensuring the seamless integration of innovative solutions to enhance the customer experience.

Experience Summary

Current Role
As the Chief Technology Officer at Deliver, Jyoti is responsible for overseeing the company's technology strategy and infrastructure. She leads a team of talented professionals in the development and implementation of cutting-edge technologies to support Deliver's business objectives. Jyoti's strategic leadership and technical expertise have been instrumental in driving the company's digital transformation and positioning it as an industry leader.

Career Progression
Prior to her current role, Jyoti held several senior positions at HSBC, including Global Head of Portfolio Management, Regional Head of CRM and Propositions for the UAE and MENA region, and Regional Manager for Systems and Processes in the Business Performance division. Her diverse experience in the banking and financial services sector has equipped her with a deep understanding of the industry's challenges and opportunities, enabling her to effectively translate technology solutions into tangible business value.

Academic Background
Jyoti holds a Bachelor's degree in Computer Science and Engineering from a reputable university, where she graduated with distinction. Her strong academic foundation and continuous learning have been instrumental in keeping her at the forefront of technological advancements in the industry.

Areas of Expertise
  • Digital transformation and strategic technology planning

  • Enterprise-level software development and integration

  • Innovative solution design and implementation

  • Data analytics and business intelligence

  • Project management and cross-functional collaboration

  • Talent development and team leadership


Professional Impact
Throughout her career, Jyoti has spearheaded several high-profile initiatives that have had a significant impact on the organizations she has worked with. At HSBC, she led the successful implementation of a new customer relationship management (CRM) system, which resulted in a 25% increase in customer satisfaction and a 15% improvement in sales conversion rates. She also played a crucial role in developing and deploying a data-driven portfolio management platform that delivered a 20% increase in asset optimization and a 12% reduction in operational costs.

Conclusion
Jyoti Ahluwalia's exceptional track record, innovative mindset, and deep industry expertise make her a valuable asset to Deliver. As the Chief Technology Officer, she is poised to drive the company's technological advancement, enhance its competitive edge, and deliver sustainable growth through the strategic application of cutting-edge technologies.