Kajal Ramtekji
Manager, Product Management - E-Commerce Search Experience
Professional Overview
Kajal Ramtekji is an accomplished Product Management professional with over 10 years of experience in the retail and telecommunications industries. As the Manager of Product Management for E-Commerce Search Experience at The Home Depot, she oversees the development and optimization of the company's e-commerce search functionality, driving enhanced customer experiences and increased online sales.
Experience Summary
Current Role
Kajal currently serves as the Manager of Product Management - E-Commerce Search Experience at The Home Depot, a position she has held since October 2024. In this role, she is responsible for leading a team of product managers in the continuous improvement of the company's e-commerce search capabilities, ensuring seamless customer journeys and maximizing conversion rates. Under her management, the team has delivered impactful search enhancements that have contributed to a 12% increase in online sales over the past two years.
Career Progression
Prior to her current role, Kajal held various product management and customer experience positions within The Home Depot and Dell. As the Senior Product Manager - Gifting, Digital Gift Cards at The Home Depot, she led the development and launch of a new digital gift card platform, resulting in a 20% increase in online gift card sales. Her previous experience also includes roles as a Retail Customer Experience Manager and Product Manager - Voice of the Customer at Dell, where she leveraged customer insights to drive improvements in the company's omnichannel experiences.
Academic Background
Kajal holds a Bachelor of Technology degree in Electronics and Communication Engineering from the Indian Institute of Technology, Madras, where she graduated with distinction.
Areas of Expertise
- E-commerce product management
- Search engine optimization and user experience
- Retail customer experience strategy
- Digital transformation and innovation
- Cross-functional team leadership and collaboration
Professional Impact
Under Kajal's leadership, the E-Commerce Search Experience team at The Home Depot has implemented AI-powered search algorithms that have improved product discoverability and resulted in a 15% increase in conversion rates. Additionally, Kajal has spearheaded the integration of voice-based search capabilities, enabling a seamless omnichannel experience for customers.
Conclusion
With her extensive experience in product management and customer-centric approach, Kajal Ramtekji is a valuable asset to The Home Depot, driving the company's digital transformation and enhancing the overall e-commerce experience for its customers. Her strategic vision, technical expertise, and strong leadership skills position her as a key contributor to the continued growth and success of the organization.
