Kara Albright is a seasoned healthcare financial management professional with over a decade of experience in the field. As the Manager of Patient Financial Service at OrthoNebraska, she oversees the revenue cycle operations, ensuring efficient and patient-centric financial processes. With her strong expertise in revenue cycle management, Kara is instrumental in optimizing financial performance and enhancing the overall patient experience.
Experience Summary
Current Role
In her current role as the Manager of Patient Financial Service at OrthoNebraska, Kara is responsible for managing the day-to-day operations of the patient financial services department. She oversees a team of dedicated professionals, providing strategic direction and ensuring the implementation of best practices to improve financial outcomes. Kara's leadership has been instrumental in streamlining workflows, optimizing revenue cycle processes, and enhancing patient satisfaction.
Career Progression
Kara's career journey at OrthoNebraska has been marked by steady growth and increasing responsibilities. She started as a Billing Team Member in 2012 and gradually climbed the ranks, taking on roles such as Reimbursement Specialist, Revenue Cycle Specialist, and Revenue Cycle Assistant Manager before assuming her current position as the Manager of Patient Financial Service.
Throughout her career, Kara has demonstrated exceptional problem-solving skills, a keen eye for process optimization, and a strong commitment to delivering exceptional customer service. Her ability to leverage data-driven insights and implement innovative solutions has had a tangible impact on the organization's financial performance.
Academic Background
Kara holds a Bachelor's degree in Business Administration, with a concentration in Healthcare Management, from the University of Nebraska-Omaha. Her academic achievements and specialized focus on healthcare finance have provided a solid foundation for her professional success.
Areas of Expertise
- Revenue cycle management
- Patient financial services
- Healthcare financial operations
- Process improvement and optimization
- Team leadership and development
- Data analysis and reporting
Professional Impact
During her tenure at OrthoNebraska, Kara has spearheaded several initiatives that have significantly improved the organization's financial performance. She led a cross-functional team in implementing a new electronic medical records (EMR) system, resulting in a 15% reduction in claim denials and a 20% increase in first-pass resolution rates.
Kara's expertise in revenue cycle management has also led to the development of innovative patient-centric payment plans and financial assistance programs, which have enhanced the overall patient experience and improved patient satisfaction scores by 18%.
Conclusion
Kara Albright's extensive experience, strong leadership skills, and passion for healthcare finance make her a valuable asset to OrthoNebraska. As she continues to drive process improvements and foster a culture of financial excellence, Kara is poised to further enhance the organization's financial performance and position it for long-term success.
