Professional Overview
Karanam Avinash is a seasoned Cloud Tech Support Analyst with a strong background in cloud technology and technical support. His current role and responsibilities involve providing top-notch technical support for cloud-based systems, with key expertise areas in cloud computing, technical support, and IT service management. His industry focus is on delivering high-quality services to clients in the technology sector.
Experience Summary
Current Role
As a Cloud Tech Support Analyst at Accenture, Karanam Avinash is responsible for providing technical support for cloud-based systems, resolving complex technical issues, and ensuring seamless service delivery to clients. His key responsibilities include incident management, problem management, and knowledge management. Notable achievements in his current role include successful resolution of technical issues, improvement in service delivery quality, and enhancement of client satisfaction.
Career Progression
Prior to his current role, Karanam Avinash worked at Tata Consultancy Services, where he held multiple roles, including Skype for Business and Microsoft Teams, System Administrator, and Skype for Business Server Analyst. These roles have contributed to his career growth and trajectory, with key achievements including successful deployment of Skype for Business and Microsoft Teams, effective management of system administration tasks, and resolution of complex technical issues related to Skype for Business Server.
Academic Background
Karanam Avinash holds a Bachelor of Engineering degree in Information Science and Engineering from Bapuji Institute of Engineering & Technology, DAVANAGERE. This academic background has provided him with a solid foundation in computer science and engineering, with relevant specializations in information science and engineering.
Areas of Expertise
Karanam Avinash possesses industry-specific skills in cloud computing, technical support, and IT service management. His technical competencies include expertise in cloud-based systems, Microsoft products (Skype for Business, Microsoft Teams), and system administration. He also demonstrates leadership and management capabilities, with experience in team collaboration, problem-solving, and client management.
Professional Impact
Although specific projects or initiatives are not detailed, Karanam Avinash's experience and expertise have likely contributed to the success of his clients and the growth of his organization. His work in cloud tech support has ensured the smooth operation of critical systems, supporting business continuity and customer satisfaction.
Conclusion
Karanam Avinash is a dedicated and experienced Cloud Tech Support Analyst with a strong background in cloud technology and technical support. His current focus is on delivering high-quality technical support services to clients, and his value proposition lies in his ability to resolve complex technical issues, improve service delivery quality, and enhance client satisfaction. With his strong academic background, industry-specific skills, and technical competencies, Karanam Avinash is well-positioned for continued growth and success in his career.
