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Karen Smiley

Karen Smiley


Professional Summary



Professional Overview
Karen Smiley is an accomplished events and hospitality professional with over 18 years of experience in the industry. As the Director of Catering Sales and Special Events at Bella Collina San Clemente, she leverages her expertise in event planning, destination management, and hospitality operations to drive success for her clients and organization.

Experience Summary

Current Role
In her current role at Bella Collina San Clemente, Karen is responsible for overseeing the catering sales and special events division. She works closely with clients to plan and execute high-profile events, including weddings, corporate functions, and social gatherings. Under her leadership, the catering sales team has consistently exceeded revenue goals, and the company has received numerous industry accolades for its exceptional event services.

Career Progression
Prior to joining Bella Collina San Clemente, Karen held various sales and management positions within the hospitality and destination management sectors. She served as the National Sales Manager at AlliedPRA Destination Management, where she was instrumental in expanding the company's client base and developing innovative event solutions. Before that, she held roles as the Sales Director at Destination Pros and the Event Sales Director at Marbella Country Club. Earlier in her career, Karen was the Director of Destination Services, Special Events, and Offsite Catering at The Ritz-Carlton Hotel Company, L.L.C.

Academic Background
Karen holds a Bachelor of Science degree in Hospitality Management from the University of California, San Diego. Throughout her academic journey, she demonstrated a strong commitment to excellence, graduating with honors and actively participating in campus organizations related to event planning and hospitality.

Areas of Expertise
Karen's areas of expertise include:
  • Event planning and management

  • Catering and hospitality operations

  • Destination management and client relations

  • Sales and marketing strategy

  • Team leadership and talent development


Professional Impact
During her tenure at Bella Collina San Clemente, Karen has spearheaded several initiatives that have significantly impacted the company's performance and reputation. She has implemented innovative event technology solutions, streamlined the catering sales process, and fostered a client-centric culture within the organization. Under her leadership, the company has been recognized as a top event venue in the region, receiving numerous awards and accolades from industry organizations.

Conclusion
With her extensive experience, proven track record of success, and strong industry expertise, Karen Smiley is a valuable asset to Bella Collina San Clemente and a respected leader in the events and hospitality industry. Her commitment to excellence, strategic vision, and exceptional client service have positioned her as a trusted partner for her clients and a valuable resource for her team.