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Kari Natividad

Kari Natividad


Partner Support Manager

Professional Overview


Kari Natividad is an experienced Partner Support Manager with a proven track record in the payments processing industry. With a strong background in agent sales support and hospitality management, she brings a unique blend of customer-centric and operational expertise to her current role.

Experience Summary



Current Role


As the Partner Support Manager at Petroleum Card Services, Kari is responsible for overseeing the company's partner relationships and ensuring exceptional customer service. In this role, she acts as a strategic liaison between the organization and its network of agents, managing onboarding, training, and ongoing support. Kari's leadership has been instrumental in fostering longstanding partnerships and driving customer satisfaction, contributing to the company's continued growth and success.

Career Progression


Prior to her current position, Kari served as an Agent Sales Support specialist at Petroleum Card Services, where she developed a deep understanding of the payments processing industry and the needs of the company's agent partners. Before joining the payments industry, Kari held the role of Assistant Manager at Heavenly Tahoe Vacations, where she honed her skills in hospitality management and customer service.

Academic Background


Kari holds a Bachelor's degree in Business Administration from the University of Nevada, Reno, with a focus on Hospitality Management.

Areas of Expertise


  • Payments processing industry expertise

  • Partner relationship management

  • Agent onboarding and training

  • Customer service and support

  • Hospitality and operations management

  • Effective communication and stakeholder engagement


Professional Impact


Throughout her career, Kari has spearheaded various initiatives to streamline partner onboarding processes, implement training programs, and enhance customer satisfaction. Her efforts have contributed to the growth of Petroleum Card Services' agent network and the company's reputation for reliable and responsive partner support.

Conclusion


Kari Natividad's extensive experience, industry knowledge, and customer-centric approach make her a valuable asset to Petroleum Card Services. As the Partner Support Manager, she continues to drive innovation, foster strong partnerships, and deliver exceptional service, positioning the company for ongoing success in the dynamic payments processing landscape.