Katherine Rosser
Senior Sales Operations Manager
Professional Overview
Katherine Rosser is an accomplished Senior Sales Operations Manager with over 15 years of experience in the telecommunications industry. She currently leads the sales operations function at Comcast Business, overseeing strategic initiatives, process optimization, and data-driven decision making to drive sales performance and operational efficiency.
Experience Summary
Current Role
As the Senior Manager of Sales Operations at Comcast Business, Katherine is responsible for managing a team of operations professionals and implementing best-in-class sales support processes. In this role, she has spearheaded the development of a centralized data analytics platform, enabling the sales team to leverage real-time insights to enhance their productivity and close rates. Under her leadership, the sales operations team has achieved a 20% improvement in lead-to-opportunity conversion and a 15% reduction in administrative overhead.
Career Progression
Prior to her current position, Katherine held progressive roles within the sales operations function at Comcast Business, including Manager of Sales Operations and Senior Account Manager. In these previous roles, she demonstrated a strong aptitude for problem-solving, process improvement, and cross-functional collaboration. Her contributions have been instrumental in driving operational efficiencies and supporting the company's overall sales growth strategies.
Katherine's early career experience includes a role as a Project Manager at Merrill Lynch and a Sales Operations Consultant at QWEST COMMUNICATIONS CORP, where she gained valuable insights into the financial services and telecommunications industries.
Academic Background
Katherine holds a Bachelor of Science degree in Business Administration from the University of Pennsylvania, where she graduated with honors.
Areas of Expertise
- Sales operations management
- Data analytics and business intelligence
- Process optimization and automation
- Cross-functional collaboration and stakeholder management
- Strategic planning and execution
Professional Impact
Throughout her career, Katherine has demonstrated a proven track record of driving measurable improvements in sales operations and support. She has spearheaded the implementation of a centralized CRM system, which has resulted in a 25% increase in lead conversion rates and a 30% reduction in administrative overhead. Additionally, Katherine's expertise in data analysis has enabled the sales team to make more informed decisions, leading to a 15% increase in overall sales revenue.
Conclusion
Katherine Rosser is a seasoned sales operations professional with a proven ability to drive operational excellence and support the strategic objectives of the organizations she has served. Her strong leadership, analytical skills, and cross-functional expertise position her as a valuable asset in the telecommunications industry. Katherine is committed to continually enhancing her skills and delivering innovative solutions to drive sustained business growth.
