Kathy Luo, Accessibility & Business Analyst
Professional Overview
Kathy Luo is an experienced Accessibility & Business Analyst with a strong background in technology support, operations management, and system analysis. She currently applies her expertise to enhance accessibility and improve business processes at San Jose State University.
Experience Summary
Current Role
As the Accessibility & Business Analyst at San Jose State University, Kathy is responsible for identifying and addressing accessibility barriers, ensuring compliance with ADA regulations, and optimizing business operations. In her role, she has successfully implemented accessibility solutions that have improved the university's digital platforms, benefiting both students and staff. Kathy's keen analytical skills and attention to detail have enabled her to drive impactful process improvements across the organization.
Career Progression
Prior to her current position, Kathy held various roles in the technology and finance industries, including Technology Support/Operations Management at Henry M. Gunn High School and The American School in Japan, Senior Technical Consultant at Family Promise, Inc., Senior System Analyst at Merrill Lynch, and Program Analyst at Citigroup USA Inc. This diverse background has equipped Kathy with a well-rounded understanding of business operations, system analysis, and project management, which she leverages to deliver transformative solutions in her current role.
Academic Background
Kathy holds a Bachelor of Science in Computer Science from the University of California, Berkeley, where she graduated with honors. Her academic achievements and technical expertise have been instrumental in her career progression and her ability to tackle complex business challenges.
Areas of Expertise
- Accessibility analysis and implementation
- Business process optimization
- System analysis and design
- Project management and stakeholder engagement
- Effective cross-functional collaboration
- Data-driven decision making
Professional Impact
At San Jose State University, Kathy has led the development and implementation of comprehensive accessibility plans, driving significant improvements in the university's digital platforms. Her efforts have resulted in increased compliance with ADA regulations and enhanced user experiences for students, faculty, and staff. Kathy's ability to translate technical requirements into practical solutions has earned her recognition as a valuable strategic partner within the organization.
Conclusion
With over 20 years of experience across the technology and finance sectors, Kathy Luo has established herself as a versatile and impactful Accessibility & Business Analyst. Her passion for driving positive change, combined with her strong technical skills and business acumen, make her a valuable asset to San Jose State University and the wider community. Kathy is committed to continuously enhancing accessibility and improving organizational efficiency through her innovative approaches and strategic problem-solving.
