Kathy Wright
Professional Summary
Professional Overview
Kathy Wright is an accomplished Manager of Patient Financial Services with over 10 years of experience in the healthcare industry. She is adept at leading financial operations, optimizing revenue cycle management, and driving efficiency in patient billing and collections. Kathy's expertise in healthcare finance and revenue cycle management has enabled her to make a significant impact on the organizations she has served.
Experience Summary
Current Role
As the Manager of Patient Financial Services at Norman Regional Health System, Kathy is responsible for overseeing all aspects of the patient financial services department. In this role, she manages a team of 25 professionals and is accountable for maximizing reimbursement, reducing denials, and enhancing the patient financial experience. Under Kathy's leadership, the department has achieved a 95% first-pass resolution rate for claims and a 20% reduction in outstanding accounts receivable.
Career Progression
Prior to her current role, Kathy worked as an Independent Contractor for both D-MED Corporation and HealthCare Revenue Cycle and Management. In these positions, she provided expert consulting services to healthcare organizations, helping them streamline their revenue cycle processes and improve financial performance. Kathy's ability to quickly identify and address operational inefficiencies has been a hallmark of her career, contributing to her success as a healthcare finance and revenue cycle management professional.
Academic Background
Kathy holds a Bachelor of Science degree in Accounting from the University of Oklahoma. She has also completed advanced training in healthcare revenue cycle management and patient financial services, ensuring that her skills and knowledge remain cutting-edge in the rapidly evolving healthcare landscape.
Areas of Expertise
- Revenue cycle management
- Patient financial services operations
- Accounts receivable optimization
- Denial management and resolution
- Patient financial experience enhancement
- Financial data analysis and reporting
- Team leadership and process improvement
Professional Impact
Throughout her career, Kathy has demonstrated a proven track record of driving positive financial and operational outcomes for the healthcare organizations she has served. Her expertise in revenue cycle management and patient financial services has enabled her to implement innovative solutions that have resulted in significant cost savings and improved financial performance. Kathy's contributions have been instrumental in enhancing the financial stability and sustainability of the healthcare systems she has supported.
Conclusion
Kathy Wright is a seasoned healthcare finance and revenue cycle management professional with a demonstrated ability to lead high-performing teams and deliver measurable results. Her deep understanding of the healthcare industry, coupled with her strong analytical and problem-solving skills, make her a valuable asset to any organization seeking to optimize its financial operations and improve the patient financial experience.