Katrina B.

Financial Counselor | Minneapolis, Minnesota

Professional Overview

Katrina B. is a seasoned financial professional with a strong background in healthcare administration and financial counseling. She leverages her extensive industry experience to provide comprehensive financial guidance and support to patients, helping them navigate complex healthcare systems and optimize their financial well-being.

Experience Summary

Current Role

As a Financial Counselor at North Memorial Health, Katrina is responsible for assisting patients in understanding their insurance coverage, identifying financial assistance options, and developing personalized payment plans. She works closely with patients to ensure they receive the care they need while minimizing the financial burden. Katrina's expertise and empathetic approach have made her a valuable asset to the North Memorial Health team, contributing to improved patient satisfaction and financial outcomes.

Career Progression

Prior to her current role, Katrina held several positions that have honed her skills in healthcare administration and financial management. As the Director of Admissions at Villa Healthcare, she oversaw the admissions process, ensuring efficient patient intake and seamless transitions. Her experience as an Accounts Receivable Specialist at Suburban Imaging/Suburban Radiologic Consultants and a Sr. Patient Account Representative at ProSource Billing has given her a deep understanding of revenue cycle management and patient financial services.

Academic Background

Katrina holds a Bachelor's degree in Business Administration, equipping her with a solid foundation in financial principles and management practices.

Areas of Expertise

• Healthcare financial counseling and patient advocacy

• Insurance coverage analysis and optimization

• Personalized payment plan development

• Revenue cycle management and patient accounts receivable

• Effective communication and customer service

Professional Impact

Throughout her career, Katrina has demonstrated a commitment to improving patient financial well-being and enhancing the overall healthcare experience. Her ability to navigate complex financial systems, identify cost-saving opportunities, and empathetically guide patients have consistently contributed to positive outcomes for the organizations she has served.

Conclusion

Katrina's extensive experience, strong financial acumen, and dedication to patient-centric care make her a valuable asset in the healthcare industry. As she continues to excel in her role as a Financial Counselor, Katrina is poised to further expand her impact and contribute to the financial well-being of the patients and communities she serves.