KR

Kaveh Rostampor

CEO & Co-founder
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Executive Overview



Kaveh Rostampor is the Chief Executive Officer and Co-founder of Planhat, an enterprise SaaS company specializing in customer success and next-generation CRM platforms. He is recognized as a highly experienced SaaS operator, founder, and board member, with a notable track record in scaling technology companies internationally.




Professional Background and Career Progression



Planhat (2015 – Present)


  • Role: CEO & Co-founder

  • Founded: Stockholm, Sweden, 2015, alongside CTO Niklas Skog

  • Headquarters & Presence: Dual base in Stockholm and California; Los Angeles Metropolitan Area

  • Growth under Rostampor's Leadership:

  • Led Planhat from inception to a global SaaS business with over 200 employees spanning more than 30 countries.

  • Scaled Planhat’s customer base to over 500 organizations, ranging from early-stage startups to large public companies.

  • Guided the company from a bootstrapped startup to raising $50 million in Series A funding (April 2022; led by Sprints Capital), the first external capital after seven years of organic growth.

  • Maintained a discipline of operational frugality and customer-centric innovation, continuing to invest in long-term product and technology vision even after securing significant investment.


  • Key Achievements:

  • Orchestrated Planhat’s transformation from a product-only focus (first five years, no external marketing/sales) to a global commercial SaaS leader.

  • Oversaw Planhat’s expansion to serve hundreds of enterprise customers and tens of thousands of daily users.

  • Achieved over 8-figures in Annual Recurring Revenue (ARR) as of 2024.

  • Drove major platform upgrades and continuous expansion into new application areas, including partnerships with major technology platforms such as Google Cloud.

  • Established Planhat as a strategic, data-driven CRM for operationalizing customer strategies, focusing on actionable insights and collaborative customer management.


Previous Experience


  • Meltwater Group (2007–2021):

  • Executive Director, Americas / EVP Americas (2014–2021):

  • Oversaw operations for the Americas region; led a division of 500+ staff; responsible for serving over 12,000 customers with revenues in the hundreds of millions USD.

  • Managed executive leadership in sales, customer success, and worldwide commercial strategy.

  • Executive Director, Worldwide Customer Success (2009–2014):

  • Directed global customer success initiatives, emphasizing post-sale value realization and retention.

  • Contributed to Meltwater’s international scale-up as a leader in media intelligence and SaaS.


  • Board Roles:

  • Active board experience, serving or having served on boards including:

  • Macrobond Financial

  • Cint

  • boost.ai





Education



  • Saïd Business School, University of Oxford:

  • Masters Diploma in Strategy and Innovation (2010–2011).

  • Uppsala University:

  • Master of Science in Business and Economics.





Company Focus and Market Position



Planhat is recognized as a next-generation Customer Success Platform and strategic CRM solution. The platform is designed to unify structured and unstructured data, enable real-time and longitudinal customer insights, and drive actionable workflows and advanced automation in customer engagement.

  • Planhat serves a diverse, global client base, emphasizing technology, business services, financial services, healthcare, and IT sectors.

  • The company is known for a highly modular, secure, and scalable SaaS solution adopted by both innovative startups and established enterprises, receiving strong market validation through thousands of public reviews and a reputation for customer-centric thought leadership.


Recent milestones include:
  • End of bootstrapping phase and $50 million Series A raise to accelerate commercial team expansion, product R&D, and global market entry.

  • Sustained operational efficiency: As of the latest disclosures, the company has raised capital but remains conservative in deployment, maintaining a "bootstrap mentality."

  • Substantial platform upgrades and feature innovations announced under Rostampor’s leadership, reinforcing Planhat’s position as a category leader.





Leadership Approach and Public Profile



  • Leadership Style:

  • Emphasizes disciplined execution, customer success, and iterative product refinement based on direct customer feedback.

  • Experienced in managing large, multicultural teams and navigating both growth-stage and scaling challenges.

  • Content and Thought Leadership:

  • Regular contributor to Planhat’s thought leadership publications and industry podcasts (see: SaaS Club podcast, SaaStock).

  • Advocates for data-driven, strategy-oriented CRM evolution and the future of customer-centric enterprise software.

  • Personal Interests:

  • Engaged in sports (Taekwondo, BJJ, MMA), operating from both California and Stockholm.

  • Involved in creative internal initiatives at Planhat, such as launching the company’s proprietary coffee blend, Fika, reflecting an employee-centric culture.





Actionable Insights



  • Rostampor’s significant SaaS leadership experience positions him as both a decision maker and a domain expert for enterprise systems, growth strategy, and customer value optimization.

  • Planhat’s current phase involves scaling commercial and customer-facing operations globally, with a strong corporate focus on security, modular adoption, and continuous innovation.

  • The company’s financial strength, conservative deployment of capital, and global footprint underscore opportunities for partnership discussions that center on scalable growth, digital transformation, or complementary technology integrations.

  • Given Rostampor’s track record at Meltwater and at Planhat, messaging that highlights bottom-line impact, operational efficiency, and strategic value creation in B2B SaaS is likely to resonate.





Contact and Location




  • Location: Los Angeles Metropolitan Area; active presence in Stockholm, Sweden





Summary:
Kaveh Rostampor is a proven SaaS industry leader with deep experience in scaling and operationalizing high-growth, customer-centric technology businesses globally. His current leadership of Planhat reflects a focus on data-driven strategy, product innovation, and global market penetration, making him a key executive in the enterprise SaaS and CRM sectors.
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