Professional Overview
Kavya Prakash is a seasoned Infra Tech Support Analyst with a strong background in IT infrastructure and technical support. Currently based in Mysuru, KA, India, Kavya excels in roles that require expertise in Windows administration, system engineering, and technical support, with a focus on the IT services industry.
Experience Summary
Current Role
Kavya Prakash currently serves as an Infra Tech Support Analyst at Accenture, a position held from December 2023 to April 2024. Key responsibilities include providing technical support for infrastructure-related issues, ensuring high uptime of systems, and collaborating with cross-functional teams to resolve complex technical problems. Although specific achievements during this tenure are not detailed, the role underscores Kavya's proficiency in infra tech support.
Career Progression
Notable previous roles include serving as a Windows Administrator at Impact Infotech Pvt. Ltd. - India from September 2022 to November 2023, and as a System Engineer at Cognizant from February 2021 to August 2022. These roles highlight a career trajectory marked by growth in technical expertise and responsibilities, contributing to the development and maintenance of IT infrastructures.
Academic Background
Kavya Prakash holds a Bachelor of Science in Computer Science from the University of Mysore, completed from 2017 to 2020. This educational background provides a solid foundation in computer science principles, programming, and software development.
Areas of Expertise
- Industry-specific skills: IT service management, infrastructure support
- Technical competencies: Windows administration, system engineering, technical support
- Leadership and management capabilities: Collaboration, problem-solving, and communication skills, although specific leadership roles are not detailed.
Professional Impact
While specific notable projects or initiatives are not mentioned, Kavya's contributions to the IT services industry through roles at Accenture, Impact Infotech, and Cognizant demonstrate a commitment to delivering high-quality technical support and infrastructure management services.
Conclusion
Kavya Prakash's professional trajectory is marked by steady growth in IT infrastructure and technical support roles. Currently focused on infra tech support, Kavya brings value through expertise in Windows administration, system engineering, and a strong educational foundation in computer science. With a career emphasizing technical proficiency and collaboration, Kavya is positioned to contribute meaningfully to organizations requiring skilled IT professionals.