Kayla Ortega

Experienced administrative professional with a strong background in public relations, communication, and customer service. Currently pursuing a graduate degree at Rutgers University while serving as an Administrative Coordinator at Community Home Health Care, a non-profit organization. Skilled in managing daily operations, coordinating events, and supporting organizational goals.

Professional Overview

Kayla is a driven and versatile professional with expertise in public relations, communication, and administrative support. She is currently pursuing a graduate degree at Rutgers University while concurrently serving as an Administrative Coordinator at Community Home Health Care, a non-profit organization. Kayla is adept at managing daily operations, coordinating events, and supporting organizational objectives.

Experience Summary

Current Role

Administrative Coordinator at Community Home Health Care (NPO) (2024-07-01 to Present)

• Responsible for coordinating daily administrative tasks, including scheduling, data entry, and document management

• Provide exceptional customer service to clients and stakeholders, ensuring their needs are addressed in a timely and professional manner

• Assist in the planning and execution of various community events and initiatives, contributing to the organization's outreach and engagement efforts

Career Progression

Sales Associate at Sunglass Hut (2022-11-01 to 2024-07-01)

• Developed strong customer service and sales skills while assisting clients with product selection and processing transactions

• Contributed to the store's overall sales performance through effective upselling and cross-selling techniques

Sales Associate at EXPRESS (2022-02-01 to 2022-10-01)

• Gained experience in retail operations and customer service, contributing to the store's daily operations and sales goals

Administrative Coordinator at Stellar Productions (2020-05-01 to 2021-10-01)

• Provided administrative support to the production team, including scheduling, document management, and event coordination

• Assisted in the implementation of various marketing and communication initiatives, helping to enhance the company's brand visibility

Social Media Coordinator at Stellar Productions (2018-03-01 to 2020-05-01)

• Developed and executed social media strategies to promote the company's events and services, resulting in increased engagement and brand awareness

Cash Wrap Specialist at Aeropostale (2017-10-01 to 2020-03-01)

• Gained experience in customer service and retail operations, contributing to the store's daily sales and operations

Academic Background

Pursuing a Master's degree in Communication and Public Relations at Rutgers University, expected graduation in 2024.

Areas of Expertise

• Public relations and communication

• Event planning and coordination

• Customer service and client relations

• Administrative support and data management

• Social media strategy and implementation

Professional Impact

• Consistently demonstrated strong organizational and multitasking skills, enabling efficient coordination of daily administrative tasks

• Contributed to the successful planning and execution of various community events and initiatives, enhancing the organization's engagement with stakeholders

• Developed effective communication and interpersonal skills, fostering positive relationships with clients and stakeholders

Conclusion

Kayla Ortega is a driven and adaptable professional with a diverse background in public relations, communication, and administrative support. Her current role as an Administrative Coordinator at Community Home Health Care, coupled with her ongoing graduate studies at Rutgers University, positions her as a valuable asset in the field of public relations and communication. Kayla is committed to continuous learning and professional development, and she is eager to leverage her skills and experience to make a meaningful impact in her chosen career path.