Kayla Pereira is a seasoned Financial Clearance Specialist II with extensive experience in the healthcare industry. She specializes in streamlining financial processes, ensuring accurate patient billing, and optimizing revenue cycle management.
Experience Summary
Current Role
As a Financial Clearance Specialist II at Steward Health Care, Kayla plays a pivotal role in the organization's revenue cycle management. In this position, she is responsible for reviewing patient accounts, resolving billing discrepancies, and proactively identifying opportunities to enhance financial clearance procedures. Kayla's attention to detail and strong problem-solving skills have enabled her to consistently achieve high customer satisfaction ratings and contribute to the company's overall financial performance.
Career Progression
Prior to her current role, Kayla held the position of Denial Prevention Analyst I at Steward Health Care, where she developed a deep understanding of the healthcare revenue cycle. In this capacity, she implemented innovative strategies to reduce claim denials, optimize reimbursement rates, and enhance the organization's financial stability. Kayla's ability to analyze complex data and implement effective solutions has been instrumental in her career advancement.
Academic Background
Kayla holds a Bachelor of Science degree in Finance from the University of Massachusetts Dartmouth, where she graduated with honors. Her academic focus on financial analysis and strategic decision-making has provided a solid foundation for her career in the healthcare industry.
Areas of Expertise
- Financial Clearance and Revenue Cycle Management
- Billing Reconciliation and Dispute Resolution
- Data Analysis and Reporting
- Process Improvement and Optimization
- Customer Service and Stakeholder Engagement
Professional Impact
During her tenure at Steward Health Care, Kayla has spearheaded several initiatives that have had a measurable impact on the organization's financial performance. She has successfully reduced claim denials by 15% and improved first-pass resolution rates by 18%, leading to a significant increase in cash flow and improved patient satisfaction. Kayla's innovative approach and collaborative leadership style have made her a valuable asset to the Steward Health Care team.
Conclusion
With a proven track record of success in the healthcare finance sector, Kayla Pereira is a driven and results-oriented professional. Her expertise in financial clearance, revenue cycle management, and process optimization, coupled with her strong analytical skills and customer-centric approach, make her a valuable asset to any healthcare organization.