Professional Summary

Professional Overview

Kayla Usison is an experienced human resources professional with a diverse background spanning operations, marketing, and customer service roles. Skilled in managing HR functions, employee relations, and driving organizational efficiency, she is poised to leverage her expertise to make a meaningful impact in her next opportunity.

Experience Summary

Current Role

Kayla is currently a Human Resources Generalist at GSC National Transportation, where she is responsible for managing a variety of HR-related tasks, including employee onboarding, benefits administration, and performance management. In this role, she has streamlined HR processes and implemented new initiatives to enhance the employee experience.

Career Progression

Prior to her current role, Kayla held several positions at California State University - East Bay, where she demonstrated her versatility and adaptability. She served as an Operations Lead, overseeing day-to-day operations and coordinating various campus events. She also worked as a Virtual Programming Assistant and Marketing Coordinator, leveraging her strong communication and organizational skills to support the university's outreach efforts.

Earlier in her career, Kayla gained valuable experience as a Front Desk Representative and an Extended Care Assistant, where she honed her customer service skills and developed a keen understanding of the importance of effective client-facing interactions.

Academic Background

Kayla holds a Bachelor's degree in Business Administration from California State University - East Bay, where she graduated with distinction.

Areas of Expertise

• Human Resources Management

• Employee Relations and Engagement

• Process Improvement and Optimization

• Customer Service and Client Relationship Building

• Project Coordination and Event Planning

• Marketing and Communications

Professional Impact

During her tenure at GSC National Transportation, Kayla has played a key role in enhancing the organization's HR practices, leading to a 15% increase in employee satisfaction and a 20% reduction in onboarding time. Her ability to identify and implement innovative solutions has earned her recognition within the company.

Conclusion

With a proven track record of success in various roles and industries, Kayla Usison is poised to make a significant contribution to the next organization she joins. Her diverse skill set, coupled with her passion for driving positive change, makes her an invaluable asset in any HR or operational capacity.