Keb Doak - Community Professional
Professional Overview
Keb Doak is an experienced community professional with a diverse background in marketing, customer success, and photojournalism. Currently, he serves as a Community representative at Wilson Sporting Goods Co., leveraging his expertise in brand building, customer experience, and content creation to foster strong connections between the company and its stakeholders.
Experience Summary
Current Role
As a Community professional at Wilson Sporting Goods Co. since 2022, Keb is responsible for developing and implementing effective community engagement strategies. He works closely with cross-functional teams to deliver valuable content, foster meaningful interactions, and drive brand loyalty among Wilson's customer base. Keb's ability to understand customer needs and translate them into impactful initiatives has contributed to the company's growing community presence and enhanced customer satisfaction.
Career Progression
Prior to his current role, Keb held various positions within the retail and marketing industries, including Integrated Brand Marketing at Wilson Sporting Goods Co., Instructor Operations + Customer Success Manager at Open, and Key City Leads at lululemon in both Chicago and Los Angeles. His experience in these roles has equipped him with a deep understanding of consumer behavior, brand strategy, and customer-centric operations. Keb's multifaceted background and demonstrated track record of driving successful community initiatives make him a valuable asset to Wilson Sporting Goods Co.
Academic Background
Keb holds a bachelor's degree from Pepperdine University, where he also served as a Resident Advisor and participated in the Student Activities Intern program, gaining valuable experience in student engagement and campus life management.
Areas of Expertise
- Community management and engagement
- Brand building and marketing strategy
- Customer experience and success
- Content creation and storytelling
- Photojournalism and visual communication
Professional Impact
Throughout his career, Keb has made significant contributions to the organizations he has served. As a Photojournalist and Business Owner, he has captured impactful visual stories and built a successful freelance photography business. In his previous roles at lululemon, he spearheaded local community initiatives that enhanced brand awareness and fostered strong customer connections.
Conclusion
Keb Doak's diverse background, combined with his passion for community building and customer-centric approach, makes him a highly valuable asset in his current role at Wilson Sporting Goods Co. As he continues to expand his expertise and drive meaningful community engagement, Keb is poised to make a lasting impact on the company's brand and customer relationships.
