Keith Boyert
Sales Operations Manager
Professional Overview
Keith Boyert is an experienced Sales Operations Manager with a proven track record of driving sales efficiency and optimization. With over 20 years of industry experience, he has developed deep expertise in sales operations, process improvement, and cross-functional collaboration. Boyert currently serves as the Sales Operations Manager at Infinera, a leading provider of optical networking solutions.
Experience Summary
Current Role
As the Sales Operations Manager at Infinera, Boyert is responsible for overseeing the company's sales operations, including forecasting, pipeline management, order processing, and sales support. He works closely with the sales team to streamline processes, implement data-driven decision-making, and enhance the overall sales experience for customers. Under his leadership, Infinera has achieved a 15% increase in sales efficiency and a 20% reduction in order fulfillment time.
Career Progression
Prior to joining Infinera, Boyert held various sales operations roles at leading technology companies. He served as a Sales Operations Analyst at Blue Coat Systems, where he optimized the company's sales reporting and analytics capabilities, leading to a 25% improvement in sales forecast accuracy. Boyert also held Sales Operations Manager positions at First Virtual Communications and BayNetworks, where he successfully implemented CRM systems, developed sales strategies, and drove process improvements that resulted in measurable revenue growth.
Academic Background
Boyert holds a Bachelor of Science in Business Administration from the University of California, Berkeley, with a concentration in Marketing. He is also a certified Lean Six Sigma Green Belt, demonstrating his commitment to continuous process improvement and operational excellence.
Areas of Expertise
- Sales operations management
- CRM implementation and optimization
- Data analytics and reporting
- Process improvement and workflow optimization
- Cross-functional collaboration and team leadership
Professional Impact
Throughout his career, Boyert has initiated and led several impactful projects and initiatives. At Infinera, he spearheaded the implementation of a new sales forecasting system, resulting in a 30% increase in forecast accuracy. Additionally, he has been instrumental in developing and delivering sales operations training programs, which have improved the overall sales team's competency and productivity.
Conclusion
With his extensive experience, strategic mindset, and commitment to driving sales excellence, Keith Boyert is a versatile and accomplished Sales Operations Manager. He continues to make a significant impact at Infinera, leveraging his expertise to enhance the company's sales operations and contribute to its overall success.
