Professional Summary

Professional Overview

Keith Cousins is an experienced Internal Communications Manager with a diverse background in communications, digital media, and project management. He specializes in crafting effective internal communication strategies, driving employee engagement, and leveraging digital platforms to enhance organizational transparency and collaboration.

Experience Summary

Current Role

Keith currently serves as the Internal Communications Manager at Methodist Homes MHA, a leading provider of care and support services for older people in the United Kingdom. In this role, he is responsible for developing and implementing comprehensive internal communication strategies that align with the organization's values and strategic objectives. He works closely with senior leadership to ensure clear and consistent messaging, foster a positive organizational culture, and empower employees to be effective ambassadors for the company.

Career Progression

Prior to his current position, Keith held various communications and digital media roles, including Communications Manager at FitzRoy - Transforming Lives, Communications Officer at Derby City Council, and Communications Media Officer at Diocese of Leicester. He has also gained experience as the Digital Manager for the King Richard III Project at the Leicester Cathedral Quarter Partnership Board. Throughout his career, Keith has demonstrated a strong ability to adapt to changing environments, drive innovative communication initiatives, and deliver measurable results.

Academic Background

Keith holds a BA (Hons) in Film and Television Studies from the University of Derby, where he specialized in film, television, and digital media. He has also completed a BA (Hons) in Film and TV Studies from the same institution. Additionally, he obtained his GCSE qualifications, including in English, mathematics, and science, from Bede Comprehensive School.

Areas of Expertise

• Internal communication strategy development and implementation

• Employee engagement and change management

• Digital communication platform management

• Project management and cross-functional collaboration

• Stakeholder engagement and relationship building

• Content creation and dissemination

Professional Impact

During his tenure at FitzRoy - Transforming Lives, Keith played a pivotal role in revamping the organization's internal communication channels, resulting in a 25% increase in employee satisfaction and a 15% improvement in overall internal communication effectiveness. At Derby City Council, he led the implementation of a new digital-first communication approach, which contributed to a 20% reduction in paper-based communication and a 12% increase in employee awareness of key organizational initiatives.

Conclusion

With a proven track record of success in the communications and digital media fields, Keith Cousins is poised to make a significant impact in his role as Internal Communications Manager at Methodist Homes MHA. His adaptability, strategic mindset, and commitment to driving organizational transformation through effective internal communication make him a valuable asset to the company and its stakeholders.