Professional Summary

Professional Overview

Keith Wallace is a driven Sales Development Representative Trainee with a strong background in customer service and retail operations. He brings a keen interest in sales and a commitment to driving business growth within the fast-paced technology industry.

Experience Summary

Current Role

As a Sales Development Representative Trainee at Ramped, Keith is responsible for identifying and nurturing leads, conducting market research, and assisting with the development of sales strategies. He works closely with the sales team to qualify prospective clients, schedule demos, and provide exceptional customer support, contributing to the company's ongoing success.

Career Progression

Prior to his current role, Keith gained valuable experience in the retail industry, serving as a Retail Shipment Associate at Nordstrom and a Cap 2 Associate at Walmart. In these positions, he honed his customer service skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. He also gained experience as a Busser at The Loop, where he demonstrated his adaptability and commitment to providing exceptional guest experiences.

Academic Background

Keith holds a high school diploma, with a focus on general studies. While he has not pursued formal post-secondary education, he is committed to continuous learning and development, staying up-to-date with industry trends and best practices.

Areas of Expertise

• Customer service and client relations

• Lead qualification and nurturing

• Market research and data analysis

• Teamwork and collaboration

• Adaptability and problem-solving

Professional Impact

Throughout his career, Keith has demonstrated a strong work ethic and a passion for contributing to the success of the organizations he has been a part of. In his current role as a Sales Development Representative Trainee, he is dedicated to leveraging his skills and experiences to support Ramped's sales initiatives and drive business growth.

Conclusion

With his diverse background in customer-facing roles and a growing expertise in sales development, Keith is well-positioned to continue progressing in his career. He is committed to delivering exceptional service, contributing to his team's success, and making a meaningful impact within the technology industry.