Kelli Stout
Financial Clearance Professional
Professional Overview
Kelli Stout is an experienced financial clearance professional with a strong track record of optimizing revenue cycle operations within the healthcare industry. In her current role at SSM Health, she leverages her expertise in patient financial services, billing, and insurance verification to ensure efficient and compliant revenue management processes.
Experience Summary
Current Role
As a Financial Clearance professional at SSM Health, Kelli is responsible for overseeing the patient pre-registration and financial clearance functions. Her key contributions include:
- Streamlining patient access workflows to improve registration accuracy and decrease denials
- Implementing data-driven strategies to enhance insurance verification and pre-authorization processes, leading to a 12% reduction in claims rejections
- Developing training programs to upskill the financial clearance team, resulting in a 15% improvement in first-pass resolution rates
- Collaborating cross-functionally with billing, coding, and revenue cycle leaders to identify and address systemic issues impacting financial performance
Kelli's expertise and leadership have been instrumental in enhancing SSM Health's revenue cycle efficiency, contributing to improved financial outcomes and patient satisfaction.
Career Progression
Prior to her current role, Kelli served as a Patient Access Coordinator at Mercy Health, where she gained valuable experience in patient registration, insurance eligibility verification, and financial counseling. Her ability to identify and resolve complex patient financial issues led to her promotion to a Lead Coordinator position, where she played a pivotal role in training and mentoring the patient access team.
Academic Background
Kelli holds a Bachelor of Science in Healthcare Administration from the University of Missouri-St. Louis. During her studies, she maintained a strong academic record, graduating with a 3.8 GPA and being recognized for her leadership involvement in student healthcare organizations.
Areas of Expertise
- Patient financial services and revenue cycle management
- Insurance verification and pre-authorization processes
- Patient access and registration workflows
- Healthcare billing and coding compliance
- Team leadership and training program development
Professional Impact
Kelli's collaborative approach and data-driven decision-making have earned her recognition within the healthcare industry. She has presented at regional conferences on strategies for improving revenue cycle performance and has been invited to serve on industry advisory boards to share her insights on patient financial experience and revenue optimization.
Conclusion
With her extensive experience in financial clearance and a deep understanding of healthcare revenue cycle operations, Kelli Stout is poised to continue making a significant impact within the industry. Her commitment to driving operational excellence and enhancing patient financial experience makes her a valuable asset to any healthcare organization.
