Kelli Turner
Financial Counseling /Resource Advocate Manager
Professional Overview
Kelli Turner is an experienced healthcare professional with a strong background in financial counseling and patient access management. As the Financial Counseling /Resource Advocate Manager at Mosaic Life Care, she leverages her expertise to provide comprehensive financial guidance and resource advocacy to patients, ensuring they have the support they need to navigate complex healthcare systems.
Experience Summary
Current Role
As the Financial Counseling /Resource Advocate Manager at Mosaic Life Care, Kelli is responsible for overseeing a team of financial counselors and resource advocates. In this role, she ensures patients receive personalized assistance in understanding their financial obligations, identifying applicable financial assistance programs, and accessing community resources. Kelli's leadership has contributed to improved patient satisfaction and increased accessibility to healthcare services.
Career Progression
Kelli's career at Mosaic Life Care spans over 15 years, during which she has demonstrated a consistent record of growth and advancement. Prior to her current role, she served as the Interim Financial Counseling Manager, Interim Registration and Scheduling Manager, and Patient Access and Scheduling Coordinator. Kelli's deep understanding of the healthcare industry and her commitment to patient-centric care have been instrumental in her career progression.
Academic Background
Kelli holds a Bachelor's degree in Business Administration, which has provided her with a strong foundation in financial management and customer service principles.
Areas of Expertise
- Financial counseling and resource advocacy
- Patient access and registration management
- Healthcare industry regulations and compliance
- Team leadership and collaborative problem-solving
- Effective communication and customer service
Professional Impact
Throughout her career, Kelli has made significant contributions to improving the financial accessibility of healthcare services. She has spearheaded initiatives to streamline the financial counseling process, resulting in faster turnaround times and increased patient satisfaction. Kelli's expertise in identifying and leveraging community resources has enabled her to connect patients with the support they need, alleviating financial burdens and improving overall healthcare outcomes.
Conclusion
Kelli Turner's extensive experience, strong leadership skills, and unwavering commitment to patient care make her a valuable asset to the Mosaic Life Care team. As the Financial Counseling /Resource Advocate Manager, she continues to drive positive change and ensure that patients have access to the financial resources and support they need to maintain their health and well-being.
