Professional Summary
Professional Overview
Kelly Cuomo is a dedicated Financial Counselor at Saint Peter's Healthcare System, leveraging over a decade of experience in the healthcare industry to provide comprehensive financial guidance and support to patients and their families. With a strong background in admissions and a deep understanding of the complexities of the healthcare system, Kelly specializes in navigating insurance policies, identifying payment options, and ensuring patients have access to the care they need.
Experience Summary
Current Role
As a Financial Counselor at Saint Peter's Healthcare System, Kelly is responsible for assisting patients with the financial aspects of their healthcare journey. Key duties include:
- Reviewing insurance coverage and eligibility to maximize patient benefits
- Educating patients on financial assistance programs and payment options
- Negotiating payment plans and coordinating with insurance providers
- Advocating for patients to ensure they receive the most affordable and appropriate care
- Maintaining detailed records and adhering to regulatory requirements
Under Kelly's guidance, Saint Peter's Healthcare System has seen a significant increase in patient satisfaction and a reduction in outstanding balances, positively impacting the organization's overall financial health.
Career Progression
Prior to her current role, Kelly served as an Admissions Representative at Saint Peter's Healthcare System, where she gained valuable experience in the healthcare industry and developed a strong understanding of patient needs and concerns. In this role, she played a crucial part in the admissions process, ensuring a seamless and compassionate experience for patients and their families.
Academic Background
Kelly holds a Bachelor of Science in Business Administration from Rutgers University, with a concentration in Finance. Her academic achievements and specialized coursework in financial management and healthcare administration have provided a solid foundation for her career in the healthcare industry.
Areas of Expertise
- Healthcare financial counseling and patient advocacy
- Insurance policy analysis and coverage optimization
- Negotiation and payment plan coordination
- Patient education on financial assistance programs
- Regulatory compliance and record-keeping
Professional Impact
Through her exceptional customer service, attention to detail, and collaborative approach, Kelly has earned the trust and respect of both patients and her colleagues at Saint Peter's Healthcare System. Her dedication to ensuring patients have access to affordable, high-quality care has resulted in improved patient satisfaction, reduced financial burdens, and enhanced organizational efficiency.
Conclusion
With her extensive experience, strong financial acumen, and deep commitment to patient care, Kelly Cuomo is a valuable asset to the Saint Peter's Healthcare System team. Her proven track record of success and her passion for making a positive impact in the lives of patients position her for continued growth and leadership within the healthcare industry.
