Professional Summary
Professional Overview
Kelly Dennis is an accomplished healthcare executive with extensive expertise in patient financial services and revenue cycle management. As the Executive Director of Patient Financial Services at UnityPoint Health, she leverages her deep industry knowledge and strategic leadership to optimize financial performance and enhance the patient experience.
Experience Summary
Current Role
As the Executive Director of Patient Financial Services at UnityPoint Health, Kelly is responsible for overseeing all aspects of the patient financial services operation, including billing, collections, and patient financial counseling. She has successfully implemented process improvements and technology solutions that have resulted in reduced days in accounts receivable and improved patient satisfaction scores.
Career Progression
Prior to her current role, Kelly served as the Director of Revenue Cycle at UnityPoint at Home, where she played a key role in streamlining the organization's revenue cycle processes and improving financial performance. She has also held several leadership positions, including Vice President and CFO at EveryStep, where she was instrumental in driving strategic initiatives that led to increased profitability and operational efficiency.
Academic Background
Kelly holds a Bachelor of Science in Accounting from the University of Iowa. Her strong academic background and commitment to professional development have equipped her with the necessary skills and knowledge to excel in the healthcare industry.
Areas of Expertise
- Patient financial services and revenue cycle management
- Financial analysis and reporting
- Process improvement and operational optimization
- Strategic planning and implementation
- Regulatory compliance and risk management
- Team leadership and talent development
Professional Impact
Under Kelly's leadership, UnityPoint Health has achieved significant improvements in revenue cycle performance, including a reduction in days in accounts receivable and an increase in patient financial counseling engagements. Her contributions have been recognized by industry peers, and she has been invited to speak at various healthcare conferences on best practices in patient financial services.
Conclusion
With her extensive experience, proven track record of success, and deep understanding of the healthcare industry, Kelly Dennis is poised to continue driving positive change and delivering exceptional results for UnityPoint Health and its patients. Her strategic vision, financial acumen, and commitment to excellence make her a valuable asset to the organization.
