Kelly Flores, CPHR
Associate Vice President of Human Resources
Professional Overview
Kelly Flores is an accomplished human resources executive with a proven track record of driving organizational transformation and enhancing employee engagement and performance. As the Associate Vice President of Human Resources at Central Washington University, she is responsible for leading the university's HR strategy, managing a talented team, and ensuring the institution attracts, develops, and retains top talent. With her dual role as Co-Founder and Vice President of People, Culture, and Strategy at Scatter What Matters, Kelly also brings a deep understanding of the HR challenges facing today's dynamic organizations.
Experience Summary
Current Role
In her role as Associate Vice President of Human Resources at Central Washington University, Kelly oversees all aspects of the university's HR operations, including talent acquisition, employee relations, compensation and benefits, and HR technology. She has played a pivotal role in implementing innovative HR programs that have resulted in a 15% increase in employee satisfaction and a 20% reduction in turnover. Under her leadership, the university has been recognized as a "Best Place to Work" by local and regional publications.
Career Progression
Prior to her current position, Kelly served as the Chief People and Culture Officer at Habitat for Humanity Seattle-King County, where she led the organization's HR and talent management initiatives during a period of rapid growth. She has also held senior HR roles at Treehouse, Sabey Corporation, and City University of Seattle, where she spearheaded the development of award-winning leadership programs and cultivated high-performing, diverse teams.
Throughout her career, Kelly has demonstrated a deep commitment to professional development and industry engagement. She has served as a Reviewer for the Journal of Leadership Education and as a Peer-Reviewer for the Editorial Review Board of the Business Education Innovation Journal. Her expertise in talent management and organizational culture has made her a sought-after speaker and consultant.
Academic Background
Kelly holds a Ph.D. in Organizational Leadership from City University of Seattle, where she also served as the Founding Dean and Professor of the School of Applied Leadership. Her research has focused on the intersection of HR, leadership, and organizational change, and she has published numerous articles in peer-reviewed journals.
Areas of Expertise
- Strategic human resources management
- Talent acquisition and development
- Employee engagement and retention
- Organizational culture and change management
- Diversity, equity, and inclusion initiatives
- HR technology and digital transformation
Professional Impact
Under Kelly's leadership, the HR teams she has managed have consistently exceeded key performance indicators, such as time-to-fill for critical roles, employee satisfaction, and cost savings. She has spearheaded the implementation of cloud-based HR systems that have improved data-driven decision making and streamlined HR processes, resulting in a 30% increase in HR operational efficiency.
Conclusion
With her extensive experience in human resources, deep understanding of organizational dynamics, and commitment to continuous improvement, Kelly Flores is poised to make a significant impact in her role as Associate Vice President of Human Resources at Central Washington University. Her collaborative approach, strategic vision, and passion for empowering people make her an invaluable asset to the institution and the broader HR community.
